Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed; while some staff members received praise for being helpful and friendly, others were reported as rude or dismissive, leading to negative shopping experiences.
Store Atmosphere
The store is generally described as clean and well-organized, with a good selection of products, but some customers felt ignored or unwelcome, particularly those from diverse backgrounds.
Pricing
Many customers noted that the prices are high, which is expected for the brand, but some expressed dissatisfaction with the value for money, especially regarding product quality.
Staff Responsiveness
There are complaints about staff not answering phones or being unhelpful during busy times, which detracts from the overall shopping experience.
LM
Lisa Maydwell
6 days ago
5.0
The store is lovely, and the fully stocked with the lululemon attire. There's a men's section too. The owner, Lori, is welcoming and she celebrates people who make a difference in her community.
JT
Justin Thomas
Feb 22, 2026
5.0
Lindsey helped me pick out a pair of shoes and I love them 10/10 customer service
JJ
John Jones
Feb 1, 2026
1.0
Showed up when they opened on Sunday, February 1st. Scheduled to open at 12pm. Door was locked, no notification of the door being closed. Waited in cold for 30 minutes. Nobody showed up. Ridiculous
Called customer service and dealt with the most unhelpful person. Would highly recommend finding a different store to go to.
KB
kensi butler
Jan 27, 2026
5.0
Emily was absolutely amazing! She was so sweet, patient, and truly went above and beyond to help me. I had a few issues and questions, and she worked through everything with me without ever making me feel rushed or stressed. Her kindness and positive attitude made the whole experience so much better. Lululemon is lucky to have her — thank you, Emily!
TT
Tribe Three
Jan 5, 2026
1.0
Second Lululemon location for today. I’m simply shopping for headbands and I walked into this location. One of the female Caucasian literally looked at me and didn’t speak. I was the only person of color at this store just liked the Peachtree Corners store. I typically don’t shop this retailer anymore because how they treat Black Women.