Brand Certified
JCPenney
4.1(1027 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2000 N Point Cir, Alpharetta, GA
30022, United States
Certified by JCPenney • Mar 01, 2026
(770) 475-9850
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/alpharetta/clothing-stores-alpharetta-ga-834.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Alpharetta, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,027 reviews
5 stars
511
4 stars
268
3 stars
123
2 stars
43
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with rude staff and long wait times at registers.
Store Condition
The store was described as dirty, understaffed, and in need of updates, contributing to a negative shopping experience.
Product Availability
Customers noted a limited selection of merchandise and issues with pricing and returns.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who provided excellent service.
- TRThunga rajaFeb 21, 20261.0The store manager Mercia(JCPenny, north point mall)is totally mercy less and very rude. We went to return our unopened item (unfortunately we were out of country) but return date exceeded 60days as we were out of country on personal emergency. Despite I explained all these circumstances why we couldn’t return with in 60 days , they were unable to honor my return. I don’t recommend this store to any of my friends.
- PZPriscilla ZavalaFeb 11, 20265.0Super clean & great service!
- CDChris Georgia Ga DantzlerJan 16, 20264.0Nice nice classic Jcpenny store inside north point mall in awesome Alpharetta Georgia nice kids girls clothing women’s ladies as well to plus it’s a quiet shopping place as well very peaceful here
- TTTonya TylerJan 15, 20261.0Horrible just horrible. I went here for just pillows. I was interrupted by cell lady. She is Caucasian long hair, gray, and white and she’s missing her teeth. She tried to upsell me And then I decided on two other pillows, which I asked her three times for the price. She never gave it to me so I said the price was 1299. She said yes we got to the cashier register. Each pillow was $70. She went back to try to locate the pillows and then disappeared to help other customers that was at cashier desk. when I returned to the cashier‘s – she was helping the customer that behind me then I came up to. I told her I wanted to get the pillows that I selected and she was going to actually decide to put me to the back of the line after she, miss priced , the item pretended that she was going to help get the price and disappeared on me. Only ato anssist another customer in place of me and try to put me in the back of the line. Online would have been better and you wonder why the stores closes
- ABashley batesDec 26, 20251.0Tried to do a Christmas return for a gift that was gift. Lady at the counter today was not friendly. Will never buy another purchase from them. I don’t have a receipt since it was a gift
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Alpharetta, GA offer?
JCPenney in Alpharetta offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Where is the JCPenney store in Alpharetta located?
The JCPenney store is located at 2000 N Point Cir, North Point Mall, Alpharetta, GA 30022, USA.
What are the store hours for JCPenney in Alpharetta?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pay with credit cards at JCPenney in Alpharetta?
Yes, JCPenney accepts American Express, Discover, MasterCard, and Visa, along with checks and debit cards.
Does JCPenney Alpharetta offer curbside pickup and in-store shopping?
Yes, the store provides both curbside pickup and in-store shopping options for customer convenience.
Is JCPenney in Alpharetta wheelchair accessible?
Yes, the JCPenney location has a wheelchair accessible entrance available for customers.
What nearby jewelry stores can I visit along with JCPenney in North Point Mall?
Nearby jewelry stores include Zales, Pandora, Pandora Jewelry, and Kay Jewelers, which offer a variety of jewelry and fashion accessories.
Are there any beauty and spa shops close to JCPenney in Alpharetta?
Yes, Sephora and Cosmo Nail Lounge are nearby, providing cosmetic products, skincare, and beauty services.
Which food options are available near JCPenney at North Point Mall?
Customers can enjoy Auntie Anne's Pretzels, Planet Smoothie, Haagen Dazs ice cream, and the Food Court at North Point Mall for diverse dining options.
Can I find children's clothing stores near JCPenney in Alpharetta?
Yes, The Children's Place is a nearby children's clothing store at North Point Mall close to JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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