DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or indifferent.
Store Selection
Customers appreciated the variety of shoes available, but many noted a lack of specific sizes and styles, particularly for men.
Store Conditions
Several reviews mentioned the store's cleanliness and organization, but some customers reported unpleasant odors and a run-down atmosphere.
Pricing Issues
Customers expressed concerns about pricing, with some finding shoes too expensive and others frustrated by misleading clearance discounts.
JB
John Bookout
5 days ago
5.0
I've been a DSW fan for years and this location(North Point) is the best! I received a dsw gift card for Christmas, and when I went in to use it there was nothing on it. I came back a few days later with the receipt and activation info, expecting a hassle. The two women who helped me were so kind. From the beginning, they were friendly and genuinely helpful. One woman is named Victoria, and unfortunately I didn't catch the other woman's name, but they were great! Victoria was on the phone with corporate for over 30 minutes! She got disconnected multiple times, but patiently kept sorting out the problem. Meanwhile, she and her coworker are steadily ringing up and helping other customers, all with a smile! After all the problems, Victoria worked it out and got my gift card back on line. This is the best customer service I have ever had, thanks to Victoria and her coworker! Thank you ladies, you are the best!
KK
Kathy
Aug 31, 2025
5.0
Staff was friendly. The store waz organized and had great sales.
DG
Denise Gonzalez
Aug 10, 2025
2.0
The store looked empty, with a limited selection of shoes
CP
Carol Pharr
Aug 5, 2025
5.0
Found two pair of my favorite sandals - Clarke's - in two colors I don't already have. Could not find them anywhere else. And the price was reasonable!
AM
Andra M.
Mar 27, 2019
5.0
The Ladies that work there are very nice. The lines went fast and they apologized if they felt you waiting too long..
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the operating hours of DSW Designer Shoe Warehouse in Alpharetta?
DSW Designer Shoe Warehouse in Alpharetta is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup for orders?
Yes, DSW offers in-store pickup for customers placing orders, but delivery service is not offered at this location.
What types of products can I find at DSW Designer Shoe Warehouse in Alpharetta?
You can find a wide range of shoes, boots, handbags, and jewelry including popular brands like Nike, Cole Haan, Sperry Top-Sider, Puma, and more.
What payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, MasterCard, Visa, cash, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does the Alpharetta DSW location have a rewards program?
Yes, DSW offers a free Rewards program called DSW Rewards, which gives members perks such as reward certificates and special offers.
Is curbside pickup available at DSW Designer Shoe Warehouse in Alpharetta?
No, curbside pickup is not available; however, in-store shopping and in-store pickup are offered.
What nearby places can I visit after shopping at DSW in Mansell Crossing?
Nearby you can visit Hallmark Gold Crown for unique gifts, Cami Cakes Cupcakes for delicious treats, and James Avery Artisan Jewelry for beautiful jewelry pieces.
Are there any dining options close to DSW Designer Shoe Warehouse?
Yes, Express Burger & Mediterranean Grill is nearby, offering burger and Mediterranean cuisine, making it convenient for a meal before or after shopping.
Can I find other retail and service stores near DSW in Alpharetta?
Yes, nearby retail options include Honey & Hazel Boutique for unique items, T-Mobile for mobile phones, and CPR Cell Phone Repair for device repair services.
How can I contact DSW Designer Shoe Warehouse in Alpharetta for more information?
You can call them at +1 770-998-7930 or email at info@dswinc.com. They also have a Facebook page at https://www.facebook.com/125685614158223.