I’m usually very happy with this location, and I know things are super crazy with Covid right now, but after being told to put gloves on just to look at underwear after going through them without them and seeing other people not use gloves is crazy to me. If you expect a procedure to be followed to “protect” your employees, then you should have an employee near the panties enforcing it. Otherwise the gloves are useless and spreading more germs. Just have customers sanitize before they look. I work retail as well. I get it, things aren’t normal, but think these “precautions” through before “enforcing” them. And if you are going to have precautions, make sure your employees kindly enforce it. There’s no reason customer service should be a last priority. We all need to spread a little kindness these days.