Many customers praised the staff for their knowledge, friendliness, and helpfulness, particularly highlighting individuals like IA, Sherry, and Chris.
Shopping Experience
Overall, customers reported positive shopping experiences, noting the welcoming atmosphere and the extensive selection of watches and jewelry.
Staffing Issues
Some reviews mentioned a lack of staff during busy times, leading to delays in service.
Mixed Experiences
While many customers had excellent experiences, a few reported negative interactions, particularly regarding communication and service quality.
JW
J. Nathan Walters
6 days ago
5.0
The Mayors at Avalon is a wonderful store with great employees. They have a great watch selection and despite not having the particular one I wanted in store Maggie was able to find it for me and have it shipped the next day.
SC
Sean Coe
6 days ago
5.0
I had an outstanding experience working with Phil and Chris while purchasing a Cartier for my wife and a Rolex for my 40th birthday—perfect timing for a milestone purchase. They were incredibly knowledgeable, patient, and made sure every question was answered. The entire process was smooth from start to finish, and their attention to detail and high-level service truly set them apart. Because of the way they took care of me, I’ll definitely be back again.
BB
B “Bbrown” Brown
Jan 17, 2026
5.0
I stopped in for assistance and couldn’t have had a better experience. Chris helped me resize a Cartier watch and was exceptional throughout the process—friendly, patient, and detail-oriented. He walked through sizing options, removed and re-inserted links, and made sure the fit was absolutely perfect before I left. Definitely a great experience and what you expect at a high end jeweler.
MN
Mike N
Jan 3, 2026
5.0
Phil at Mayor's Avalon is a true asset to the company.
He is a standout expert when it comes to watches and working with him has been an absolute pleasure.
His depth of knowledge, attention to detail, and passion for timepieces make him a true asset to Mayors. The experience has always been phenomenal.
I had a great time working with him - and I highly recommend!
5 stars easily.
DJ
Deanna Johnson
Jan 1, 2026
5.0
Sometimes things just come together. My husband's has wanted a Rolex timepiece for as long as I can remember. This year was our 25th anniversary and he took me to Italy for the vacation of a lifetime. I didn't really get him anything for the anniversary or the birthday because all of our disposable income went on the trip. So I decided I would try to make it happen for Christmas. Thus began the journey of learning way more than I ever thought I would know about rolexes. At first I had looked on Facebook marketplace and eBay and some of the online sites but I decided that I didn't like the uncertainty of knowing whether the timepiece I bought was genuine or not. After some careful research I found Mayors.
Enter Maggie. She sent me photos was completely patient did everything that she could to find me the watch that would work for my budget and aesthetics. Unfortunately we were running out of time I had put in for an allocation but had no hope that it would arrive in time. But to my surprise just two weeks before the holiday I got the phone call from Maggie. She did everything she could to take care of me throughout the process and when the time came she called me immediately and gave me the opportunity. I can't say enough good things she was efficient caring and knowledgeable. I will be visiting her again for my future watch and jewelry needs. I highly recommend Maggie and Mayors! Quality jewelry, quality time pieces, quality service!
What are the regular opening hours of Mayors- Avalon?
Mayors- Avalon is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Where is Mayors- Avalon located?
Mayors- Avalon is located at 5155 Avalon Blvd., Alpharetta, GA 30009, USA.
What types of products does Mayors- Avalon offer?
Mayors- Avalon specializes in watches and jewelry, offering both in-store shopping and online options.
Is there wheelchair accessible parking available at Mayors- Avalon?
Yes, Mayors- Avalon provides wheelchair accessible parking for customers.
How can I contact Mayors- Avalon by phone?
You can reach Mayors- Avalon at their main phone number: +1 770-667-1887.
Does Mayors- Avalon have an online store?
Yes, you can shop watches and jewelry online at https://www.mayors.com/.
Are there any cosmetic and beauty supply stores near Mayors- Avalon?
Yes, CHANEL Fragrance & Beauty Boutique at Avalon and Chanel Fragrance and Beauty Boutique are nearby cosmetic and beauty supply stores you can visit before or after shopping at Mayors- Avalon.
What dining options are near Mayors- Avalon?
Kona Grill, a pan-Asian and sushi restaurant, is near Mayors- Avalon, making it convenient to grab a meal before or after your visit.
Are there other clothing and fashion stores close to Mayors- Avalon?
Yes, stores like Johnny Was, Madewell, Peter Millar, and Fabrik Avalon are nearby and offer a variety of men's and women's clothing and fashion accessories.
Can I find floral and event planning services near Mayors- Avalon?
Yes, Family Flowers and Family Flowers - Headquarters, offering flowers and event planning services, are conveniently close to Mayors- Avalon for your gifting or event needs.