Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Albany, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
563 reviews
5 stars
326
4 stars
129
3 stars
63
2 stars
18
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees who provided exceptional service.
Product Availability
Customers appreciated the variety of products available, although some noted limited selection in specific categories.
Pricing
Feedback was mixed regarding pricing, with some customers finding good deals while others felt items were overpriced.
Store Condition
The store was generally described as clean and well-stocked, though some customers mentioned it was cluttered post-holidays.
Checkout Experience
Several reviews indicated long wait times at checkout and a need for more registers to be open during busy periods.
- LLLevonia Lockett4 days ago5.0My experience was good
- TSTiffany L. SandersOct 27, 20255.0Wonderful visit
- DKDonna KrakeOct 10, 20251.0I went in this store with my autistic granddaughter and she sat on a table and insisted of her asking her to not sit there she yelled and said "that's not a chair". There was no one in the store and she was very rude i went in there to buy school clothes. However I will not ever go back
- ABAntonio BreadyAug 5, 20255.0Salon area staff is very friendly, helpful and great atmosphere.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Albany, GA?
JCPenney in Albany offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Albany Mall?
The JCPenney store in Albany Mall is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Albany offer curbside pickup or in-store shopping?
Yes, this JCPenney location offers both in-store shopping and curbside pickup.
Are there payment options available at JCPenney Albany beyond cash?
Yes, JCPenney accepts American Express, Check, Discover, MasterCard, and Visa cards for payments. Cash is not required only.
Is the JCPenney store in Albany wheelchair accessible?
Yes, the Albany JCPenney has a wheelchair accessible entrance and also has public restrooms available.
How can I contact JCPenney Albany for more information or assistance?
You can reach JCPenney Albany by phone at +1 229-435-1401 or toll-free at +1 800-322-1189. They also have active social media pages on Facebook, Instagram (@jcpenney), and Twitter (@JCPenney).
Are there any beauty-related stores near JCPenney Albany?
Yes, Sephora inside JCPenney offers beauty and spa products. Additionally, nearby beauty salons like Beautiful Brows and Adore Beauty and Braiding provide spa and cosmetic services.
What dining options are available near JCPenney at Albany Mall?
Near JCPenney, you can enjoy treats from Cinnabon or dine at restaurants like Brick Oven Pizzeria and Shawarma Shack Albany GA for pizza and Mediterranean cuisine.
Can I rent a car near the JCPenney Albany location?
Yes, Enterprise Rent-A-Car is located nearby, making it convenient for customers who need rental vehicle services while shopping in the area.
What brands and exclusive collections does JCPenney Albany carry?
JCPenney Albany carries well-known brands including St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie, offering quality clothing and home goods for the lifestyle and budget of their customers.