Brand Certified
JCPenney
4.3(566 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
2601 Dawson Rd, Albany, GA
31707, United States
Certified by JCPenney • Mar 01, 2026
(229) 435-1401
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ga/albany/clothing-stores-albany-ga-2316.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Albany, GA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
566 reviews
5 stars
328
4 stars
130
3 stars
63
2 stars
18
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the jewelry and beauty departments.
Product Availability
Customers appreciated the good selection of clothing and home items, although some noted limited options in specific categories.
Pricing
Feedback was mixed on pricing; while some found great deals and reasonable prices, others felt items were overpriced.
Checkout Experience
Several reviews highlighted issues with long wait times at checkout and a lack of open registers during busy periods.
Store Cleanliness
The store was generally described as clean and well-stocked, contributing to a positive shopping atmosphere.
- NWNancy WoodardJan 19, 20265.0Great service at the jewelry department thank you ladies for all your help
- LLLevonia LockettJan 8, 20265.0My experience was good
- TSTiffany L. SandersOct 27, 20255.0Wonderful visit
- DKDonna KrakeOct 10, 20251.0I went in this store with my autistic granddaughter and she sat on a table and insisted of her asking her to not sit there she yelled and said "that's not a chair". There was no one in the store and she was very rude i went in there to buy school clothes. However I will not ever go back
- GTGeri Crayton-Chattmon TatumFeb 11, 20225.0Love JCP....everything you need.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Albany, GA?
JCPenney in Albany offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Albany Mall?
The JCPenney store in Albany Mall is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Albany offer curbside pickup or in-store shopping?
Yes, this JCPenney location offers both in-store shopping and curbside pickup.
Are there payment options available at JCPenney Albany beyond cash?
Yes, JCPenney accepts American Express, Check, Discover, MasterCard, and Visa cards for payments. Cash is not required only.
Is the JCPenney store in Albany wheelchair accessible?
Yes, the Albany JCPenney has a wheelchair accessible entrance and also has public restrooms available.
How can I contact JCPenney Albany for more information or assistance?
You can reach JCPenney Albany by phone at +1 229-435-1401 or toll-free at +1 800-322-1189. They also have active social media pages on Facebook, Instagram (@jcpenney), and Twitter (@JCPenney).
Are there any beauty-related stores near JCPenney Albany?
Yes, Sephora inside JCPenney offers beauty and spa products. Additionally, nearby beauty salons like Beautiful Brows and Adore Beauty and Braiding provide spa and cosmetic services.
What dining options are available near JCPenney at Albany Mall?
Near JCPenney, you can enjoy treats from Cinnabon or dine at restaurants like Brick Oven Pizzeria and Shawarma Shack Albany GA for pizza and Mediterranean cuisine.
Can I rent a car near the JCPenney Albany location?
Yes, Enterprise Rent-A-Car is located nearby, making it convenient for customers who need rental vehicle services while shopping in the area.
What brands and exclusive collections does JCPenney Albany carry?
JCPenney Albany carries well-known brands including St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie, offering quality clothing and home goods for the lifestyle and budget of their customers.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website