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Belk

4.1
(926 reviews)

Business Details

(863) 401-9031
https://www.belk.com

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Winter Haven, FL or call us at (863) 401-9031 today for your shopping needs!

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Belk
253 Citi Centre St, Winter Haven, FL
33880, United States

Hours

Reviews

4.1
926 reviews
5 stars
504
4 stars
201
3 stars
112
2 stars
48
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude employees and poor customer service experiences.

Store Conditions

Numerous reviews highlighted the lack of air conditioning, making shopping uncomfortable, and noted issues with cleanliness and organization within the store.

Product Selection

Customers appreciated the variety and selection of products, particularly in home decor and fragrances, but some felt the clothing options were limited or overpriced.

Checkout Experience

Several reviews mentioned long wait times at checkout due to understaffing, with only one register open during busy periods.
  • KG
    Kathy Gray
    2 days ago
    5.0
    Sophia excellent clerk
  • BB
    Betsy Babler-Schrader
    Feb 10, 2026
    4.0
    This store on the outside has seen better days. There are not many employees working and one in particular was very grumpy. But everyone has a bad day, sometimes. It's great for a bargain, and selection, but the ambience is another story. I will probably still go back.
  • VV
    Vita
    Jan 10, 2026
    1.0
    I just walked out. I was attended by Diana who was working in a cosmetic area or skin care. I have worked in retail for a really long time and I never do reviews but she was one of the rudest people I’ve ever met. No customer service bad attitude definitely does not need to be working with people
  • GM
    Gaby Molina
    Dec 19, 2025
    5.0
    Great selection, great sales, love home decor and children’s
  • DP
    Debra Parker
    Nov 30, 2025
    4.0
    My sales person was very helpful. Buying cologne for my 14 year old grandson was harder than I thought it would be. I was there a while sniffing and snooting. She was kind and patient. I probably would have shopped longer but the store was way too hot. I felt bad that she had to work there in such an uncomfortable environment. This is Florida we need air conditioning in our higher end department stores. Think about you employees please.

Frequently Asked Questions About Belk

What are the operating hours of Belk in Winter Haven, FL?

Belk in Winter Haven, FL is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does Belk offer pickup services? If so, what types?

Yes, Belk offers both in-store pickup and curbside pickup services.

Brand Certified Facts from Belk

This information is certified by Belk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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