Business Details
253 Citi Centre St, Winter Haven, FL
33880, United States
Certified by Belk • Mar 01, 2026
(863) 401-9031
Certified by Belk • Mar 01, 2026
https://www.belk.com
Certified by Belk • Mar 01, 2026
About
Certified by Belk • Mar 01, 2026
Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Winter Haven, FL or call us at (863) 401-9031 today for your shopping needs!
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Belk • Mar 01, 2026
Hours
Certified by Belk • Mar 01, 2026
Reviews
4.1
926 reviews
5 stars
504
4 stars
201
3 stars
112
2 stars
48
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude employees and poor customer service experiences.
Store Conditions
Numerous reviews highlighted the lack of air conditioning, making shopping uncomfortable, and noted issues with cleanliness and organization within the store.
Product Selection
Customers appreciated the variety and selection of products, particularly in home decor and fragrances, but some felt the clothing options were limited or overpriced.
Checkout Experience
Several reviews mentioned long wait times at checkout due to understaffing, with only one register open during busy periods.
- KGKathy Gray2 days ago5.0Sophia excellent clerk
- BBBetsy Babler-SchraderFeb 10, 20264.0This store on the outside has seen better days. There are not many employees working and one in particular was very grumpy. But everyone has a bad day, sometimes. It's great for a bargain, and selection, but the ambience is another story. I will probably still go back.
- VVVitaJan 10, 20261.0I just walked out. I was attended by Diana who was working in a cosmetic area or skin care. I have worked in retail for a really long time and I never do reviews but she was one of the rudest people I’ve ever met. No customer service bad attitude definitely does not need to be working with people
- GMGaby MolinaDec 19, 20255.0Great selection, great sales, love home decor and children’s
- DPDebra ParkerNov 30, 20254.0My sales person was very helpful. Buying cologne for my 14 year old grandson was harder than I thought it would be. I was there a while sniffing and snooting. She was kind and patient. I probably would have shopped longer but the store was way too hot. I felt bad that she had to work there in such an uncomfortable environment. This is Florida we need air conditioning in our higher end department stores. Think about you employees please.
Frequently Asked Questions About Belk
What are the operating hours of Belk in Winter Haven, FL?
Belk in Winter Haven, FL is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Belk offer pickup services? If so, what types?
Yes, Belk offers both in-store pickup and curbside pickup services.
What payment options are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What types of products can I find at Belk in Winter Haven?
You can find women's, men's, junior's, and kids' clothing, accessories, home décor, fashion, jewelry, shoes, handbags, and beauty products.
Which brands are available at Belk in Winter Haven?
Belk carries brands including Kim Rogers, Clinique, ND New Directions, Estee Lauder, Madison, Polo Ralph Lauren, Lancome, Izod, Saddlebred, Rafaella, Jones New York, J Khaki, Red Camel, Choices, Columbia Sportswear, Biltmore, Levi's, Chaps, and L'OREAL.
Is Belk accessible for customers with disabilities?
Yes, Belk has a wheelchair accessible entrance and wheelchair accessible parking.
Are there options for customers who prefer in-store shopping at Belk?
Yes, Belk offers in-store shopping along with online and in-app options for a convenient shopping experience.
Where is Belk located in Winter Haven, FL?
Belk is located at 253 Citi Centre St, Winter Haven, FL 33880, USA.
What nearby dining options can customers visit before or after shopping at Belk?
Nearby dining options include Carrabba's Italian Grill, Andy's Igloo Drive-In, Andy's Drive-In Restaurant, Osaka Japanese Steak House, Pizza Hut, and Sakura Japanese Steakhouse & Sushi Bar, perfect for a meal before or after shopping at Belk.
Are there other retail stores near Belk that customers might want to visit?
Yes, nearby retail stores include Macy's, GameStop, Hibbett Sports, and Rainbow Wicker & Silks, offering a variety of shopping options close to Belk.
How can the proximity of healthcare and wellness centers near Belk benefit customers?
Customers can conveniently combine their shopping trip with visits to nearby healthcare and wellness providers like Chai MD Winter Haven pharmacy, Perfect Form Center for Wellness & Anti-Aging hospital and pharmacy, and Citi Centre Nutrition for health consultations and supplies.
Brand Certified Facts from Belk
This information is certified by Belk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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