Question 1

Does the Palm Beach Outlets location accept online returns?

Accepted Answer

Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).

Question 2

Does the Palm Beach Outlets location accept online exchanges?

Accepted Answer

If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.

Question 3

Does the Palm Beach Outlets location offer price adjustments?

Accepted Answer

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

Question 4

Does the Palm Beach Outlets location offer warranty returns?

Accepted Answer

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
• Style number (can be found on the white tag inside the product)
• Photos of the item clearly showing the problem
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)

Question 5

How do I pick up my BOPIS (buy online pickup in store) order?

Accepted Answer

• When can I pick up my purchase?
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.
• What information do I need to pick up my order?
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.
• Where do I go when I arrive ?
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.
• How long will the store hold my order for?
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.
• I can't pickup my order right away. Can I request an extension?
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.
• How can I cancel or return my order?
If you would like to cancel or return your order, please refer to our return policy.

Question 6

Do you accept Klarna in store?

Accepted Answer

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Question 7

What types of products can I find at the Kate Spade Outlet in West Palm Beach?

Accepted Answer

You can shop purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more at the Kate Spade Outlet.

Question 8

What are the store hours for Kate Spade Outlet at Palm Beach Outlets?

Accepted Answer

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Question 9

Does the Kate Spade Outlet accept returns for items purchased online?

Accepted Answer

Yes, items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop, excluding airport and department stores.

Question 10

Can I pick up my online order in-store at the Kate Spade Outlet?

Accepted Answer

Yes, buy online pickup in store (BOPIS) is available. You'll receive an email when your order is ready, usually within three hours, and you have 48 hours to pick up your order.

Question 11

Which payment methods are accepted at the Kate Spade Outlet?

Accepted Answer

The store accepts American Express, Visa, Mastercard, Discover, PayPal, Cash, and Klarna via Apple Pay or Google Pay.

Question 12

Does the Kate Spade Outlet offer price adjustments?

Accepted Answer

Yes, full-price items still in stock are eligible for a one-time price adjustment within 7 days of purchase, except final sale or discounted items.

Question 13

Where is the Kate Spade Outlet located within West Palm Beach?

Accepted Answer

It is located at 1771 Palm Beach Lakes Blvd, Suite W303, West Palm Beach, FL 33401, inside the Palm Beach Outlets.

Question 14

What nearby stores can complement my shopping experience at Kate Spade Outlet?

Accepted Answer

Victoria's Secret, Greg Norman, Chico's Off The Rack, White House Black Market, and Johnston & Murphy are nearby and offer lingerie, clothing, fashion accessories, and men's shoes to enhance your visit.

Question 15

Are there dining options near the Kate Spade Outlet for a meal during your shopping trip?

Accepted Answer

Yes, Villa Pizza is a nearby pizza restaurant where you can enjoy a meal before or after shopping at Kate Spade Outlet.

Question 16

How can nearby stores like Bath & Body Works and Sunglass Hut enhance my visit to the Palm Beach Outlets?

Accepted Answer

Bath & Body Works offers beauty and fragrance products, while Sunglass Hut provides a range of eyewear; both are great stops to complement your fashion shopping at Kate Spade Outlet.

Kate Spade Outlet

Business Details

About

Details

Location

Hours

Frequently Asked Questions About Kate Spade Outlet