lululemon

Reviews

• JD

  Jordan DLS

  Mar 10, 2026
  3.0
  So I went with my best friend this past Thursday I have personally never purchased from Lululemon before, but I’ve always heard the hype about everything. My friend got a pink set a top on the bottom for her birthday- and I tried on this beautiful zip up jacket that had a gold zipper that held really well- but when I wanted an all black one, the associate brought out one and it was kind of like a plastic zipper so the size that I previously tried on so it kept falling! And so we had to go up one size because it kept dropping in my brazier area- She assured me that the next size up would be perfect- and I was wearing it to Universal Studios that day sadly to have it drop on me the entire day and my boobs literally just kept falling out of my top. When I got home, I couldn’t find the receipt, but I still have the tag- and I’ve tried to call the store to get in contact with them to see what can be done. I don’t want my money back- I would just prefer to exchange it for the other jacket, but I don’t really know what to do because I didn’t create a profile there either, I do have the credit card that I used. The girl who helped me was very beautiful and sweet- She had blonde curly hair and wore it in a high bun. I wish I would’ve got her name so I could address her directly, but if someone can get back to me on what we can do about this because to spend $150 on a jacket I’m not expecting the zipper to drop like it’s from Walmart.. respectfully
• CK

  Connor Kelley

  Dec 29, 2025
  1.0
  Online purchase of a gift card but it never went through. Can't get any response out of the company other than their crappy AI. Terrible service.
• AG

  Ashley Giguere

  Oct 28, 2025
  5.0
  Came here today to get some new work out clothes, as I’ve gained a bit of weight and wanted to get back in the gym. The two ladies working were super helpful and nice! Great customer service!
• BW

  B W

  Sep 27, 2025
  1.0
  Good luck trying to return anything. Terrible policies. This store is awful and so are the people in it.
• TT

  Tara

  Sep 27, 2025
  1.0
  In what world can you not return something with a receipt and the tag attached to the pants? Apparently there is an additional tag, so two tags, and if you are missing that one you cannot return the item even for credit. As if they weren’t greedy enough with their overinflated prices! You’ve lost a frequent customer.

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