JCPenney

Reviews

• GM

  Gambolputty Mike

  Feb 12, 2026
  2.0
  Last week I went to this store to buy some bedding. I had reviewed the current sales and knew there was 25% off. I found a comforter to buy but they didn't have the size I needed. I went to the counter and asked for the size I wanted. They didn't have it. I asked to order the one I wanted. The sales agent wanted me to go home and order on-line. I said no, I wanted to order now. The sales agent had trouble with the system and took nearly 10 minutes to order it. I was not given the discount advertised and had to ask for it. After getting that completed, by impulse, I decided to buy a new pillow. I took the pillow to the counter by the exit. The sales agent there rang it up without the advertised discount. I requested the discount and was told to look it up on my phone. I told the sales agent I did not have use my phone to get the advertised discount to buy the comforter. Another sales agent, told my sales agent to show me how to use my ohone. I then told them to keep the pillow. COMMENTS: This is a shell of the store it used to be. I have shopped there from day 1. They have little inventory and the sales agents are not customer oriented. Sadly, I think the store should be closed.
• WB

  Will Boudreau

  Feb 1, 2026
  2.0
  Salon hours are 12-6 on Sunday in line with main store hours and not 11-6 as stated here online. Please correct so customers have correct information. Will update rating when corrected.
• GE

  Gustavo Epelman

  Jan 31, 2026
  4.0
  Very few people, looks like the store is on the way to close😟. Very Nice employees
• SR

  Star Reviews

  Jan 27, 2026
  5.0
  Located in the Indian River Mall with an interior entrance as well as two outdoor entrances this JCPenney is still going strong! There is a makeup area inside where the attendant can show you samples so you don't have to waste your money. The clothing is great and you can find some deep discounts on the large dedicated area of clearance racks. Juicy Couture is sold here as well as many designer names. If you like JCPenney's you are in luck because Indian River Mall still has one! The store is large, clean and well organized.
• SR

  Sonia Rosa

  Jan 5, 2026
  3.0
  The store is clean and organized and the people are really great but everything that I went in there for today they didn’t have. No swimsuit, coverups very little choices of everything how disappointing. Inventory is really low. We are in desperate need of more and better stores to shop here in Vero.

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