Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Vero Beach, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
597 reviews
5 stars
333
4 stars
142
3 stars
67
2 stars
25
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers frequently praised the friendly and helpful staff, highlighting individual employees for their excellent service.
Inventory Issues
Many reviews noted low inventory levels and limited selection, leading to disappointment among shoppers.
Store Condition
Feedback indicated that the store's physical condition is lacking, with mentions of peeling paint and cleanliness concerns.
Customer Service
Mixed reviews on customer service; while some had positive experiences, others reported rude staff and poor handling of returns.
Shopping Experience
Overall, customers enjoyed their shopping experience, particularly during sales, but noted long wait times at checkout.
- SRSonia RosaJan 5, 20263.0The store is clean and organized and the people are really great but everything that I went in there for today they didn’t have. No swimsuit, coverups very little choices of everything how disappointing. Inventory is really low. We are in desperate need of more and better stores to shop here in Vero.
- CFCarrie FNov 29, 20253.0Hasn't changed in over 20 years. You'd think they would at least take care of the paint pealing off the walls.
- JMJoshua McCrareyNov 8, 20255.0Had a fun adventure at JC Penny today. I just got back from Sri Lanka last week and I only had a single pair of clothing and a pair of broken sandals that I brought back. (I hate checking bags) So time to buy new threads! First I went to Dillards spent about an hour there, bought nothing, then went to JC Penny, and then back to Dillards. I was trying to decide if was gonna I buy a new wardrobe or just one outfit. I was there about two hours, between the two stores. But I LITERALLY looked like a homeless dude. I had a broken flip flop, and a dirty shirt on. Hadnt done laundry since I got back. Luckily I found some on sale dockers flip flops, and a clearance Haggar Shirt. After purchasing those, I decided I wanted a pair of khaki shorts. Get a complete outfit. I needed some clean underwear,🤣 because my underwear hadn't been washed since Sri Lanka....(Future shoppers, you're welcome) So I opened the package in the fitting room, planning to buy them regardles along with a pair of khaki shorts. I'd already purchased two items, so I assumed they'd know I was gonna purchase those too. But to my surprise 2 cops were waiting for me outside as I walked out of the fitting room with the open package in my hand, and I was told I needed to pay for the boxers and was being trespassed and kicked out from the store forever. Makes sense.I looked homeless and looked like I was stealing. I apologized. I sheepily paid for the open package of boxers, and was escorted out. Then to make myself feel better, I went next door and spent 400$ in Dillards on 4 pair of Round Table and Yorke Chinos, and a Sport Coat. In short, the experience was great. I'd still recommend JC Penny highly as the Haggar Shirt was a good deal at 27 dollars, and my grandma loved the store, and always took me there as a kid, so there's nostalgia there too. Plus, the lady who rang me up for the first purchase was a sweetheart. But overall, Dillards gave me a quieter shopping experience. So go there first, because they don't care if you look sketchy. 🤣 But props to the manager, I'd probably kick me out too. I seriously just looked weird. But I feel better sharing the story, and I'm giving 5 stars for the adventure!
- MHMarie Jeanne HowardAug 23, 20255.0I had to return a pair of Capri's, luckily there was another pair in the correct size in stock.
- SBSylvie BoucherAug 16, 20255.0Best value.. I shop in store but also great deals on line.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Vero Beach?
JCPenney offers a wide selection of apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does this JCPenney location offer curbside pickup?
Yes, curbside pickup is available at the JCPenney in Vero Beach.
What are the operating hours for JCPenney in Vero Beach?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Vero Beach?
It is located at Indian River Mall, 6200 20th St, Ste 700, Vero Beach, FL 32966.
Does JCPenney accept credit cards and checks for payment?
Yes, JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Vero Beach wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
What nearby places of interest can I visit before or after shopping at JCPenney?
Nearby, you can visit Oceans Christian Academy, Oceans Books and Christian Gifts bookstore, and enjoy a meal at Olives pizza and tacos restaurant.
Are there any beauty and spa services near JCPenney at Indian River Mall?
Yes, Healthy Nail System nail salon and MasterCuts hair salon are close by for beauty and spa services.
Where can I find other shoe stores near the JCPenney in Vero Beach?
Nearby shoe stores include Birkenstock, Champs Sports, Journeys, and Claire's.
Is there public restroom access at the JCPenney in Vero Beach?
Yes, the store has public restrooms available for customers.