Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond for clients.
Craftsmanship
The quality of jewelry repairs and custom pieces received high marks, with several reviews noting beautiful craftsmanship and satisfaction with the final products.
Timeliness
Customers appreciated the quick turnaround for repairs and custom orders, often receiving their items sooner than expected.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication and service, particularly with custom orders and repairs.
ML
Michael and Elizabeth Long
Jan 30, 2026
5.0
I’ve had excellent experiences with MacKinnon Jewelers. They have reset two of my rings in custom settings, and I also purchased an eternity band from them. I couldn’t be happier with the results of my resettings (one my husband had done for our 20th anniversary, and one I brought in myself). Tom really took the time to make sure everything was exactly what I wanted, and the craftsmanship is beautiful. On top of that, everyone was very nice and pleasant to work with throughout the entire process. I highly recommend them and will definitely be back for future pieces.
DB
Donna Bailey
Jan 28, 2026
5.0
I was referred to Mackinnon’s by a good friend of mine who has used them for years. My 20 year old diamond wedding ring set had been picking my clothes for several years, so I finally decided to nervously take it in for repair. It was way worse than loose prongs. 2 prongs were broken off on the main diamond and the prongs on the smaller diamonds on both sides of the main diamond were broken off. I was told it would take a couple of weeks to get it back and was pleasantly surprised to get the call today that it was ready, less than a week when I dropped it off. So pleased with the repair and their service. I would highly recommend them and will go back again for any future jewelry repairs.
SK
S Kruger
Jan 20, 2026
5.0
Great customer service. Took my wedding ring that had two tone gold and a design engraved in it and re sized it. I can’t tell how they did it. Amazing job. Highly recommend.
PB
Pam Boone
Jan 10, 2026
5.0
My Mother gave me her ring on her death bed and it broke at work. My husband took it to MacKinnon Jewelers to be repaired. I could not get over how the ring looked sparkly and brand new. My husband said they were the nicest people to work with. I am so happy wearing my ring again.
Frequently Asked Questions About MacKinnon Jewelers
What should I consider when shipping for a engagement ring?
When selecting an engagement ring, it's important to consider factors such as your partner's style preferences, the quality of the diamond or gemstone, the metal type for the band, and your budget. Our expert staff can guide you through these considerations to help you find the perfect ring.
Let us help you create unique and timeless piece.
We specialize in creating unique and timeless jewelry pieces. Our skilled artisans can work with you to design a custom item that reflects your personal style and will be cherished for years to come.
Do you buy Jewelry?
We do not purchase jewelry from customers. Our focus is on creating and selling high-quality, custom-designed pieces.
Is customized designed Jewelry more expensive?
Custom-designed jewelry can be more expensive than pre-made pieces due to the personalized craftsmanship involved. However, the cost varies depending on the materials used and the complexity of the design.
What types of jewelry does MacKinnon Jewelers specialize in?
MacKinnon Jewelers specializes in custom jewelry, fine jewelry repair, and showcase jewelry.
Does MacKinnon Jewelers buy jewelry from customers?
No, MacKinnon Jewelers does not purchase jewelry from customers. They focus on creating and selling high-quality, custom-designed pieces.
What are the store hours for MacKinnon Jewelers?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays and major holidays.
What payment options are accepted at MacKinnon Jewelers?
They accept a variety of payment options including American Express, Apple Pay, Bitcoin, Cash, Checks, Discover, Financing, Mastercard, PayPal, Visa, Zelle, and Android Pay.
Can I pick up my custom jewelry order in-store or do you offer delivery?
Yes, MacKinnon Jewelers offers both in-store pickup and delivery services for your convenience.
How can I contact MacKinnon Jewelers for inquiries or appointments?
You can contact them by phone at +1 727-203-5945 or email at mackinnonjewelers@verizon.net.
Is custom-designed jewelry more expensive at MacKinnon Jewelers?
Custom-designed jewelry can be more expensive than pre-made pieces due to personalized craftsmanship, but the cost varies based on materials and design complexity.
What should I consider when selecting an engagement ring at MacKinnon Jewelers?
Consider your partner's style preferences, diamond or gemstone quality, metal type for the band, and your budget; expert staff can guide you through this process.
How can I visit MacKinnon Jewelers if I am coming from nearby wellness centers like Stretch Zone?
MacKinnon Jewelers is conveniently located in Trinity, FL near Stretch Zone, making it easy for customers to stop by after their wellness sessions.
Are there any dining options near MacKinnon Jewelers for customers to enjoy before or after shopping?
Yes, nearby dining options include Crumbl - Trinity for desserts and Christo's Family Restaurant for American breakfast and brunch.
Can visitors combine a jewelry visit with fitness activities nearby?
Absolutely, customers can visit MacKinnon Jewelers and then enjoy a workout or class at nearby fitness centers like Pure Barre.
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