Michael Kors

Reviews

• AA

  Alicia

  Sep 29, 2025
  5.0
  Amazing is not the word! I called them on Thursday asking if they had a particular bag in stock. They did and then they asked me if I would like it held , I said yes. The person I spoke with on the phone was so nice and polite and friendly. I could tell she genuinely loved her job. Saturday my husband and I made the 90 minute trip to this store to pick up my bag. There was an associate in the store helping someone, as soon as my family and I went into the store, she said hello and asked if I needed anything. I said yes, you are holding a bag for me. She immediately knew who I was and my name ( we share the same name 😊). She said the manager was holding it for me, unfortunately I did not get the manager’s name but she was just as equally nice in person as on the phone. She brought over the bag I wanted to purchase so I could look at it and then said I have yours in the back. She brought it out and it was still all wrapped up how they ship them to the store! I loved that! We then talked a bit about handbags and our husbands. It was so nice that she made small talk instead of just ringing me up and sending me on my way. I have to say my new suede Romee bag is gorgeous but what made it even more special was how I was treated by the manager and associate. It was definitely worth the 90 minute drive. I will definitely be back again!!! Thank you ladies so much for making me feel special!!!!
• LL

  Luxury Import Export LLC

  Jun 25, 2022
  5.0
  Great, friendly service.
• WM

  Walt McIntosh

  Apr 10, 2019
  5.0
  They were very helpful in fixing my smart watch

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