Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2223 N. West Shore Blvd. in Tampa, FL or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.0
207 reviews
5 stars
120
4 stars
34
3 stars
18
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and friendliness, others were reported as rude and unprofessional.
Store Cleanliness
Several reviews highlighted issues with cleanliness, particularly in fitting rooms, which were described as dirty and unkempt.
Return Policy
Customers expressed frustration with the strict return policy, especially in light of natural disasters and the lack of flexibility in handling returns.
Product Quality
While many customers appreciated the clothing designs, there were complaints about the quality not matching the prices, with some items described as cheap or poorly made.
Store Organization
Multiple reviews noted that the store was often disorganized, with clothing thrown around and a lack of staff presence to assist customers.
- GTGaileen ThomasDec 15, 20251.0If I can give Express zero stars I would. This company has gotten worse over the years and I will no longer be spending my money with them. I had my email updated months ago due to it being compromised and have been receiving emails at my new email address. Today, I was going to place an order and saw that my account had reverted to the compromised email address so I called customer service. They informed that they cannot help with update information anymore and I should create a new account losing all my points. I then stated that I had been getting emails on my new email address and got one earlier this morning so who requested the change. They just kept saying I needed to create a new account. At this point I am done with them. There are other stores that I can spend my money with that are not deceptive and trying to get over on their customers. Just wanted to share my experience so that people are aware of what Express is now doing.
- AWAndrea WilsonNov 9, 20255.0Lindsay at the staff @ the store today made my shopping experience with a Terrorist…. I mean my Toddler completely bearable! They were absolutely amazing Thank you so much
- EAErica AmersonNov 1, 20255.0My friends and I are visiting from out of state and Tylor had amazing customer service and was a tremendous help while shopping today!! Please give this young man a raise!! We will be back to shop in the future only because of Mr Tylor!! Thank you!!! :)
- CRCasady RicketsOct 11, 20255.0Phillip was such great help!!! He took care of us (mom and I) when we had some returns. There was someone next to us so mean to the staff and they remained so calm and courteous. Great staff here and my best experience at an Express! Thanks, Phillip!
- OSOmar SeidelOct 11, 20251.0Extremely rude staff and poor customer service.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express International Plaza hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase an Express gift card?
Express gift cards are available for purchase in Express retail and Factory Outlet stores, as well as online at express.com.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Does Express International Plaza currently have job openings?
To view and apply for open positions at Express International Plaza, please visit https://www.express.com/g/careers/.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are Express store hours at 2223 N. West Shore Blvd., Tampa?
Express is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
What payment methods does Express accept at the Tampa location?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa payment options.
What sizes are available at Express for men's and women's clothing?
Express offers women's sizes 00-14 and men's sizes XS-XL both in-store and online. You can review the size chart on their website.
What are some nearby restaurants where I can eat before or after shopping at Express?
Nearby dining options include Chick-fil-A, Chipotle Mexican Grill, Earl of Sandwich, Tony Roma's Bones & Burgers, Whiskey Cake Tampa, The Capital Grille, and Suki Hana Japanese Restaurant.
Are there other fashion and accessory stores near Express at International Plaza?
Nearby fashion and accessory stores include David Yurman, Breitling Boutique, Vera Bradley, Montblanc, Psycho Bunny, Southern Athletica, Lucky Brand, and Intimissimi.
Where can I find additional shoe stores close to Express?
Shoe stores near Express include Call It Spring, Crocs, Sperry, Finish Line, Wolverine World Wide, and Golden Goose.