Bass Pro Shops

Reviews

• KL

  Karl Leibensperger

  4 days ago
  2.0
  Terrible day today. The men's clothing was a mess. Most middle sizes were missing and what was left was haphazard on the shelf requiring me to look through every item independently. Selection was poor and there were no sales to speak of except the closeout items. No one attended the dressing rooms either, and the wet-fish personality of the cashier didn't help when he asked for ID for a first responder discount. It definitely wasn't worth the drive today.
• SS

  Simon

  Mar 1, 2026
  4.0
  Overall, solid store, but the Home Decor & Gift section needs some love. It has been essentially the same for the last couple of months, and you can see it getting emptier, but nothing new is really getting added.
• JJ

  Jessica

  Feb 17, 2026
  5.0
  We had a great experience buying our boat at Bass Pro Shops. Martin was awesome with the quote, super helpful and easy to work with. Becky made the financing and paperwork smooth and stress-free, explaining everything clearly. Alphonso did a thorough walkthrough at pickup and made sure we understood everything about the boat before leaving. Really appreciate the great service and we’re thrilled with our new boat!
• CC

  coach3554

  Feb 15, 2026
  3.0
  Inventory is awesome, friendly folks in the gun area...not so much. Pricing is better at many other stores but if you want to see product in one place, its here. If you buy a rifle or handgun from. CABELAS at another location you will not be given any Info via email as to when you firearm has arrived at the Tampa/ Brandon store. The communication needs work by Bass Pro and Cabelas to keep the buyers informed. I had to keep calling to find out when or if I should expect my rifle from another Cabelas location. Train Folks that work in the firearms area to be friendly and accommodating Instead of temporary and harsh with customers. Its so easy to be nice. Customer service is everything.
• MC

  Mark BarracudaVille Charters

  Feb 11, 2026
  1.0
  Use the temporary credit card at the best pro shop kiosk... Items rang up incorrectly inform the cashier and left the incorrect charge on my account. I Was handed a correct receipt but the incorrect charge went through. Only noticed it when the statement came in the mail. . And decided to return the items. They could not look up the items and could only offer store credit? Clearly, state it at best.Pro shop is "charges made on a credit card.Will be returned to the credit card" that's what I asked for and they could not do it only offer a store credit? I contacted their customer service number and the Capital One customer service.They could not find the items as well. Bass pro said I needed to call the credit card company Capital One I did Capital One said I need to go to the customer service department at best pro I did, then they said I needed to call corporate.No one has any record of the itemized purchases... Stay away from the temporary credit card has several issues. I always try to go to the smaller shops when at all possible. I understand computer issues and corporate policies , but when the manager (Jamie) I spoke to was rude and short that deserves the one star. The people working the return desk were awesome and very patient and helpful. Even though their hands were tied due to the "temporary credit card"

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