Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 12801 West Sunrise Blvd.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
327 reviews
5 stars
191
4 stars
67
3 stars
40
2 stars
10
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others, particularly managers, were criticized for being rude and unhelpful.
Product Quality
Several customers expressed disappointment with the quality of clothing, noting issues such as poor fabric durability and sizing problems.
Store Experience
The store is generally described as clean and well-organized, but some customers reported long wait times at checkout and dissatisfaction with the outlet pricing.
Variety and Selection
Customers appreciated the variety of clothing options available, although some noted a lack of specific sizes and styles.
- CGCarlos GenerDec 14, 20251.0They didn’t take my return, told me I had to go to a retail store and they are not a retail store they are a factory store. Not appreciated
- MTMariangela TedescoNov 30, 20255.0Special complements to thr staff on Sunday night Chrisna, Davie,Maria, Sean, they were just awesome looking for sizes and all I needed for my executive clothing.
- MCMatan CohenSep 20, 20251.0Bought a suit here for work and when I got home I realized that the pants were too short. So I went back to try to exchange the pants for a longer size and the manager refused to do so… it’s a shame because I generally liked this store, but why should I bear the risk of buying another item from here if the return policy is so strict?
- JBJon BarbourJan 25, 20235.0After Christmas deals were great .
- MQMartha QuinteroJan 9, 20225.0Lindicimo
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Sawgrass Mills hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days of purchase for items bought at Express Factory Outlet stores. Items purchased online or at Express Men stores cannot be returned here. Items with "Do Not Remove" tags must have tags attached to be eligible for refund or exchange.
Where can I buy an Express gift card?
Express gift cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Factory Outlet hiring?
To view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express Factory Outlet customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can online orders be returned to Express Factory Outlet?
No, online orders cannot be returned at Express Factory Outlet stores but can be returned or exchanged at any Express retail store within 30 days.
What sizes are offered at Express Factory Outlet?
Sizes range from 00-14 and XS-XL in women's apparel and XS-XXL for men's (pant sizes W28-38, L30-34, and jackets 36S-44L).
What are the operating hours of Express Factory Outlet?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
What payment options are accepted at Express Factory Outlet?
Express Factory Outlet accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC and debit card payments are also supported.
Are there wheelchair accessible entrances at Express Factory Outlet?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
What nearby stores can I visit along with Express Factory Outlet at Sawgrass Mills?
Nearby stores include Bath & Body Works for beauty products, Victoria's Secret & PINK for lingerie and fashion accessories, and Dockers for men's clothing. You can shop these stores conveniently in the same mall for a complete fashion and beauty experience.
Are there places to enjoy food or dessert near Express Factory Outlet?
Yes, Cinnabon is nearby where you can enjoy desserts after shopping at Express Factory Outlet.
Which beauty and spa services are located near Express Factory Outlet?
Near Express Factory Outlet, you can find D'nature Sawgrass for beauty salon services and ItStyle Make Up MIAMI for professional makeup artistry.