Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others, particularly managers, were criticized for being rude and unprofessional.
Store Experience
Customers appreciated the store's cleanliness and organization, but there were complaints about inconsistent store hours and issues with online order pickups.
Product Quality
Many customers expressed satisfaction with the quality and variety of clothing, noting good prices and discounts.
Management Issues
Several reviews highlighted poor management practices, including rudeness and lack of support for staff, leading to negative shopping experiences.
CG
Camila Gusmao
5 days ago
5.0
Yelena was so great and patient with our size odyssey! Wish she got a commission from all the stuff we got thanks to her! Just great CS!
ML
Martin Luis
Jan 21, 2026
5.0
Gran Marca. Calidad y precios. Muchas opciones
IS
Ingela Seger
Jan 16, 2026
4.0
Gillar denna butiken och dess utbud. Saknar denna i Sverige. Bra rea när vi var där.
CL
Christian L
Jan 13, 2026
1.0
Teens offering help and complaining the moment you want to check something out is funny.
NM
Nathan Miller
Jan 3, 2026
1.0
Like AE, unfortunately this store customer service is abhorrent. They closed the dressing rooms 1h before the store closing, then they told us the store was closed at 840 despite there being many employees and customers still shopping. Essentially kicked us out with products in hand ready to buy. Unacceptable, if your employees refuse to work until store closing, just do everyone a favor and close the store.
What types of products does American Eagle in Sunrise offer?
American Eagle in Sunrise offers a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the store hours for American Eagle at 12801 West Sunrise Blvd?
American Eagle is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does American Eagle in Sunrise offer in-store pickup or delivery services?
Yes, American Eagle offers in-store pickup and curbside pickup services but does not provide delivery.
What payment options are accepted at American Eagle in Sunrise?
American Eagle accepts various payment options including Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is American Eagle located within Sunrise, FL?
American Eagle is located at 12801 West Sunrise Blvd, Space 441, inside the Sawgrass Mills shopping mall in Sunrise, Florida.
Can I find other clothing stores near American Eagle in Sawgrass Mills?
Yes, there are several clothing stores near American Eagle, including Vince, Saks OFF 5TH, OFF 5th - Saks Fifth Avenue Outlet, Hollister Co., GAP Outlet, Steps New York, Bcbgmaxazria, Tommy Bahama Outlet, Champion Outlets, and Forever 21.
Are there any nearby stores specializing in shoes close to American Eagle?
Yes, nearby shoe stores include Nine West Outlet, adidas Outlet, and Cole Haan, offering a variety of footwear options.
What entertainment options are available near American Eagle in Sunrise?
The Escape Game Sunrise, an escape room attraction, is located nearby for some fun and interactive entertainment.
Are there dining options close to American Eagle at Sawgrass Mills?
Yes, nearby dining options include The Grill Factory, Don Jediondo Sopitas y Parrilla USA, and Currito Sawgrass Mills Mall, offering American, Latin American, and salad bar cuisine.
How can I contact the American Eagle store at Sunrise for inquiries?
You can contact American Eagle at Sunrise by phone at +1 954-846-7825.
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