Goodwill Retail Store and Donation Center - Durbin Creek

3.7
195 reviews
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Business Details

1115 St Johns Parkway, St Johns, FL
32259, United States
(904) 204-4002
http://goodwillnorthfl.org
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About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store and Donation Center - Durbin Creek
1115 St Johns Parkway, St Johns, FL
32259, United States

Hours

Reviews

3.7
195 reviews
5 stars
92
4 stars
41
3 stars
11
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high prices, often comparing them to retail prices and feeling that items were overpriced for thrift store standards.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness, management was frequently criticized for rudeness and poor handling of customer issues.

Store Organization

Customers noted that the store was often disorganized, with items not sorted by size, making it difficult to shop efficiently.

Checkout Experience

Long checkout lines and slow service were common complaints, with many customers leaving without making purchases due to frustration with the wait.

Inventory Quality

While some customers found good deals and quality items, others reported a prevalence of damaged or low-quality merchandise.
  • BR
    B. Renee Rose (Renee)
    3 days ago
    5.0
    Lots of items! Very crowded. Good prices
  • WB
    Willow Breeze
    Jan 3, 2026
    5.0
    Awesome staff!
  • EB
    Elizabeth Berg
    Jan 1, 2026
    4.0
    Was looking at men's suit jackets. They're packed in so tight husband said "forget it". And gave up after about 10 minutes. If thwy were color coordinated and spaced better may have found one.
  • PW
    Pharlap Willwin
    Dec 23, 2025
    1.0
    This store is the most unorganized and sloppiest Goodwill I have ever been to. Management needs to be changed yesterday.
  • TT
    T
    Dec 10, 2025
    4.0
    Fun to shop but the prices here recently are starting to look more like retail prices department store prices instead of thrift store prices. You've got to really search for super worthy deals here lately. Most items here are pretty good quality. The staff is overall pretty friendly and helpful. I would definitely recommend to stop by this location for a few good finds!
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Frequently Asked Questions About Goodwill Retail Store and Donation Center - Durbin Creek

What is the main purpose of Goodwill Retail Store and Donation Center - Durbin Creek?

Goodwill Industries of North Florida removes barriers to employment through training, education, and career opportunities, turning donated items into community benefits.

What are the store hours for Goodwill Retail Store and Donation Center - Durbin Creek?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.