Express Factory Outlet

We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.

Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.

Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.

Returns and exchanges are accepted within 30 days of purchase only for items bought at Express Factory Outlet stores. Items with “Do Not Remove” tags must have them attached for a refund or exchange. Returns of online or Express Men store purchases are not accepted.

Gift cards are available for purchase in Express retail stores, Express Factory Outlet stores, and online at express.com.

You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

The store offers women's sizes 00-14 and XS-XL, and men's sizes XS-XXL, with pant waist sizes ranging from 28 to 38 and jacket sizes 36S-44L.

Payments are accepted via American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC payments and debit cards are also accepted.

Yes, the store has a wheelchair accessible entrance to accommodate all customers.

Nearby shopping includes Tyrone Square shopping center, Macy's Backstage, Aeropostale, Pandora Jewelry, and Windsor, offering a variety of clothing, accessories, and department stores.

Yes, you can visit Sun Cones for ice cream and smoothies or Le Macaron Tyrone St Petersburg for bakery treats nearby.

Nearby you can find beauty and wellness services such as MasterCuts hair salon, Body & Sole Massage therapy, Callyssee Med Spa, and Icing By Claire's cosmetic supplies.