Goodwill Retail Store & Donation Center - Sebastian

3.6
228 reviews

About

Thrift Store
Discover a unique treasure hunt experience at your local Goodwill Manasota Retail Store. We offer thousands of new-to-you, one-of-a-kind items that change daily. Every purchase is more than just shopping, it’s a step toward empowering your community. Your finds fuel our mission of Changing Lives Through the Power of Work, funding essential job training programs, providing stable, market-competitive jobs for our team members, and creating brighter futures. Enjoy a clean, organized store and feel good knowing your choice supports a sustainable, circular economy.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Goodwill Retail Store & Donation Center - Sebastian
13415 U.S. Hwy 1, Sebastian, FL
32958, United States

Hours

Reviews

3.6
228 reviews
5 stars
89
4 stars
47
3 stars
39
2 stars
19
1 star
34

What are people saying?

AI-generated from recent customer reviews

Store Condition

Many customers reported that the store is dirty and poorly maintained, with complaints about cleanliness and organization.

Pricing Issues

Customers frequently mentioned that prices are too high for donated items, with some feeling that they could find better deals elsewhere.

Staff Behavior

Feedback on staff was mixed, with some praising their friendliness while others reported rude or unhelpful interactions.

Merchandise Availability

Several reviews noted a lack of merchandise on the sales floor, with some customers expressing disappointment over the limited selection.

Customer Experience

Overall shopping experiences varied, with some customers enjoying their visits while others felt frustrated by policies and management changes.
  • AM
    Anonymous Misty
    3 days ago
    2.0
    Ever since they closed off the back of store it hasn’t been the same. Makes the store feel so much smaller . Just not what it used to be .
  • LB
    LISA B
    Nov 25, 2025
    3.0
    Really nice store. Lacked a star because of everything in bags. Very hard to shop like this. You have to dig and hold each bag up. Efficient for GW, but many lost sales due to inconvenience on buyer.
  • BC
    Brian & Michelle Casey
    Sep 24, 2025
    3.0
    I used to like this store, but in the past 1-2 months, prices have gone up exponentially. These items are donated…I’m not sure why they are marked up so much. I will be avoiding this store until their prices come down to regular thrift prices.
  • FL
    Foxy Love
    Sep 8, 2025
    3.0
    I used to love our local good will. But they took away a good chunk of the store for merchandise. The prices for donated items have gotten pretty high. Just doesn’t feel the same anymore. Staff is still always nice . But this store just isn’t the way it was . Times change this is true . I just miss the openness . Not as much merchandise on the sales floor either like it used to be .
  • JB
    Jackie Bartlett
    Sep 3, 2025
    1.0
    No discounts other than the color of the week which is almost non existent. No military discount and no senior citizen discount like other Goodwill stores. Why is this store so different??? I was informed it’s because new head of this region “changed” everything and took those things away. So disappointing. I purchased a used foot bath. It was taped when I purchased it, I’m sure by Goodwill. I was saddened when I got home and was ready to use that it was caked with dirt and filth so… cant open tape or they are instructed to not sell you the item. They don’t inspect to make sure you are not getting a box of rocks taped up then when you realize you bought something totally useless you cannot return or exchange for something else. Also purchased a vcr rewinder and when I got home it didn’t work. Buyer beware. I’ll be going back to the Viera location under different management. Bad move on part of the new people in charge. Rip off the senior citizens who go there for good deals but don’t know any better. Shame on you!!! I wish I had taken a pic of the footbath. It’s so disgusting i took it right outside to the trash!!! Also found a very nice shirt for my husband. Someone put a yellow tag on it but no price tag. I was told that they could not sell it to me or price it, that it would go in the back and come out another day. So stupid. I’ve been in other goodwill locations that would price an unpriced item so I could purchase it

Frequently Asked Questions About Goodwill Retail Store & Donation Center - Sebastian

How do I get coupons?

We no longer offer monthly coupons. If you would like to receive exclusive coupons, upcoming sales information, infomation about our mission and services. SYou can sign up for our newsletter on our website, or in-store when you check out.

Where do I donate?

Gently used clothing and household goods may be dropped off at any of our store and/or attended donation centers. We ask that large furniture be dropped off at one of our retail locations.