Mayors

Reviews

• WB

  Wayne Brustad

  4 days ago
  5.0
  An Outstanding Experience at Mayors UTC! Thank you to John at the Mayors showroom in The Mall at University Town Center. From the moment I walked in, I was greeted with warmth, professionalism, and genuine attention to detail. The staff was knowledgeable, patient, and helped me find exactly what I was looking for without pressure. The entire experience felt luxurious and personalized. Highly recommend visiting this location if you’re looking for exceptional service and beautiful timepieces or jewelry.
• MZ

  Matt Zaller

  5 days ago
  5.0
  My experience at Mayors at UTC Mall was very positive. John, my salesman, was extremely helpful with acquiring the timepiece that I had so longed for. I would absolutely recommend John and the Mayors team for your next luxury purchase.
• KR

  Kyle Rodecker

  Feb 21, 2026
  5.0
  Edit #2: I spoke with a team member and had a wonderful conversation. I changed my review to reflect this. I appreciate open conversations where things I may not have been aware of are clarified along with issues that can be improved upon are well received. I hope to come back here in the future. Putting this at the top of the original comment. Original post I walked in with my wife today (02-21-2026) to look if they had a configuration that I already had a request for at another location. We also like to see what each location has for funsies. You never know, sometimes you can find what you want as a walk in and buy it. Well guess what, it was there? The exact configuration I ordered but didn’t get “the call” for yet. We had to wait a slight bit, it was somewhat slow. Three team members were on site. Two helping one couple and one helping another couple. While waiting, one of the reps happened to walk over to where we were, it was one of the reps that was with the other team member for one couple. I asked if the watch I wanted was for sale. Quick rebuttal, “no it’s not for sale”. Got it, but still waited because I wanted to see what it looked like on my wrist. After all it’s literally the watch I ordered which I never saw before. The exact configuration, remember. Well, after 15 min, and watching what seemed to be the store manager and his team mate chatting up that one couple for seemingly no reason. We left to see something else. Maybe they would be done - doing whatever they were doing when we came back 20 min later. Well, they weren’t. Still chatting. But guess who wasn’t, the other lady. Natalie is her name. Pleasant, not pushy and very very helpful. I asked her if this watch was available. She said she would have to ask the store manager. Which, after he was done chatting, gave the okay. Now he has time? Thankfully, I walked out with my dream timepiece. But realistically, what the hell? Why the no at first? Why the wait to have a rep talk to us? Why did it take two reps 30+ min to deal with one couple when one rep was dealing with a couple at a time? Literally a walk in sale. If we took the other lady’s word, that store would have lost that <2 hour, walk in, slam dunk sale. I didn’t even ask for champagne or a drink after. Not even a damn water. I give Natalie 5 stars, I give the store 3. 3 because one rep shooed us away without giving me a shot or at least hinting to her other “super busy” colleague to help, 3 because two reps couldn’t be bothered to separate for the only other shopper in their store at the time to see what was needed. Get it together. Edit: I see the owner is rather responsive here and the reviews thus far are very well performed. Good. I want you to review your video cameras (I know you can) and corroborate this experience. I don’t post comments about businesses. Seriously, this is my first one ever. You’ll see what I am talking about.
• MC

  Michael Corrigan

  Feb 19, 2026
  5.0
  I highly recommend Mayors at UTC for a truly high end purchasing experience. Their new showroom is beautiful, and the entire staff is extremely welcoming and helpful. Kiki was fantastic in helping me select and purchase my new Omega. I’ll absolutely be returning again sometime soon!
• JG

  Justin Garib

  Feb 12, 2026
  5.0
  I had an outstanding experience working with Anthony and the team at Mayors UTC Sarasota. Anthony was professional, direct, and delivered exactly as promised. His communication throughout the process was clear and transparent, and he ultimately made the entire experience seamless. That level of follow-through speaks volumes. Kiki was also very welcoming and helpful, especially on pickup day. She made sure everything was coordinated smoothly and contributed to what felt like a first-class experience. From presentation to transaction, everything was handled with professionalism and care. It’s clear this team values long-term relationships and takes pride in what they do. I look forward to continuing to work with them in the future. Highly recommend.