Business Details
About
Watch Store
Underwood Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Underwood Jewelers
330 A1A North, Suite 204, PONTE VEDRA BEACH, FL
32082, United States
Hours
Reviews
4.9
716 reviews
5 stars
696
4 stars5
3 stars2
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly from staff members like Scott, Faten, and Gretchen, who are noted for their knowledge, patience, and attentiveness.
Product Knowledge
Customers frequently commend the staff's expertise in jewelry and watches, with many mentioning how well they were educated about products and options available.
Repair Services
The business is praised for its efficient and high-quality repair services, with many customers expressing satisfaction with the results of their jewelry and watch repairs.
Overall Experience
Many reviews reflect a positive overall shopping experience, with customers feeling valued and appreciated during their visits.
Mixed Feedback
A few reviews indicate dissatisfaction with specific interactions or events, suggesting inconsistency in service quality.
- MDMark Dickerson2 days ago5.0You know there must be 1000 videos online talking about port treatment from authorized dealers at Rolex boutiques. Absolutely nothing and I mean nothing could be father from the truth as it comes to the service and professionalism I received at UnderwoodJewelers. Rebecca not only was kind and professional, but really knew her stuff! I am a watch geek and she completely stayed up with my conversation and blew me away. I wanted a Rolex Explorer and within three months I got the call. An amazing experience- and if you are looking for a Rolex and you’re anywhere near the Jacksonville or Ponte Vedra area, this is your authorized dealer! Ask for Rebecca!
- MRMelodia ResidencesJan 5, 20265.0Big thank you to Scott Granger for his and his colleague's help with a vintage timepiece! Very professional, knowledgeable, and practiced.
- SHSteve HigginbothamJan 3, 20265.0Wanted to share what a great experience I had with Scott Granger at Underwoods in Ponte Vedra..he went way above and beyond helping me find a link for my wife's watch ...he did and said exactly what he said he would do...hard to find these day's...Thanks Scott...and Underwoods..
- LLLuz Stella LopezJan 2, 20265.0My husband took his Rolex to this location for repair, and he can’t be happier with the results. Mr. Scott Granger was friendly and took the time to explain what needed to be done. The repair was completed on time, and the watch looks brand new. I took him to pick it up and they cleaned my watch as well! I would definitely recommend this jewelry store to anyone needing repairs.
- BBbryce bDec 30, 20255.0Scott Granger has assisted me a couple of times now removing and adding links to my watches. Friendly and efficient service with this gentleman. Will be returning for any of my jewelry needs.
Frequently Asked Questions About Underwood Jewelers
Where is Underwood Jewelers located?
Underwood Jewelers is located at 330 A1A North, Suite 204, Ponte Vedra Beach, FL 32082, US.
What are the operating hours of Underwood Jewelers?
Underwood Jewelers is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Underwood Jewelers sell Rolex watches?
Yes, Underwood Jewelers is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
What languages are spoken at Underwood Jewelers?
Underwood Jewelers primarily serves customers in English.
How can I contact Underwood Jewelers by phone?
You can reach Underwood Jewelers at +1 904-280-1202.
What type of store is Underwood Jewelers?
Underwood Jewelers is a watch store specializing in high-quality jewelry and watches.
Are there any healthy food stores near Underwood Jewelers?
Yes, ALL ABOUT Health, INC and All About Health are nearby health food stores offering vitamins and supplements.
What dining options are close to Underwood Jewelers?
Nearby dining options include Table One (American restaurant), JJ's Liberty Bistro (French and American), Anejo Cocina Ponte Vedra (Tex-Mex and Mexican), and Le Macaron French Pastries (bakery).
Where can I find beauty and wellness services near Underwood Jewelers?
Nearby you can visit Florida Dental Implant Studio (nail salon and beauty spa), Bellezza Salon and Boutique (hair salon), and Club Pilates (pilates studio and gym).
Can I combine a visit to Underwood Jewelers with shopping at other stores?
Yes, you can visit nearby shopping places such as Cabana Bay (shopping, fashion), J.McLaughlin (women's clothing and fashion accessories), Spotted Stark (children's clothing), and modelcitizen (boutique).