Brand Certified
JCPenney
4.1(1521 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
7171 N Davis Hwy And Rt 10, Pensacola, FL
32504, United States
Certified by JCPenney • Mar 01, 2026
(850) 478-4500
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/fl/pensacola/clothing-stores-pensacola-fl-424.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pensacola, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,521 reviews
5 stars
830
4 stars
352
3 stars
170
2 stars
64
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent assistance.
Store Condition
Several reviews mentioned the store being messy and in need of organization, with some areas reported as unsanitary.
Pricing Issues
Customers expressed frustration over pricing discrepancies and perceived high prices compared to the quality and condition of the store.
Product Selection
While some customers appreciated the variety of products available, others noted a lack of specific sizes and styles, particularly in children's and plus sizes.
Overall Experience
Mixed reviews indicate a range of shopping experiences, with some customers enjoying their visits while others reported significant dissatisfaction.
- CPCyndee PrattJan 22, 20263.0All their brand short sleeves tops i bought shrunk on first wash in cold water, low heat dry 30 minutes
- JMJulia MooreJan 20, 20265.0love this location! great selection and staff :)
- JBJohn BrownJan 19, 20263.0They do need more children clothes.
- EMEvelyn MaloneJan 8, 20265.0I love the clothes they sale. Women pants and stylish tops.She had a nice pleasant face cashier Customer service was a great Also they got a dress room .
- EWeric wolfsonJan 7, 20261.0Picked up a set of sheets marked $79.99 and when I went to pay for it they quoted the price at $145. I told and showed the where they where and showed them the price and still said they where $145. I will never shop at any of your stores ever again and the day this company goes out of business the better off this country will be. Dont email or call me about this you have nothing I want to hear.
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in Pensacola, FL?
JCPenney in Pensacola is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for your convenience.
What types of products can I find at JCPenney in Pensacola?
You can find a variety of apparel for men, women, and children, including footwear, jewelry, accessories, home furnishings, and beauty products.
Are there any exclusive brands available at JCPenney Pensacola?
Yes, exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie are available at this location.
What payment methods are accepted at JCPenney Pensacola?
They accept American Express, Discover, Mastercard, Visa, and checks. Debit cards are also accepted, and cash is not required.
Is the JCPenney store in Pensacola wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I shop for beauty products at JCPenney Pensacola?
Yes, JCPenney features a beauty section including skincare, makeup, and beauty deals, and also has a SEPHORA inside JCPenney for cosmetic and beauty supplies.
What places are near JCPenney in University Town Plaza for dining?
Near JCPenney, you can find Chick-fil-A for fast food, Thai Rice Restaurant for Asian cuisine, Taylor's Breakfast and Lunch and The Egg & I Restaurants for breakfast and brunch.
Are there any sports and outdoor stores near JCPenney in Pensacola?
Yes, Academy Sports + Outdoors is nearby, offering sporting goods, outdoor gear, and bicycles.
Where can I find car rental services near JCPenney in Pensacola?
Both Budget Car Rental and Avis Car Rental agencies are located near JCPenney for your vehicle rental needs.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website