Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Pensacola, FL or call us at (850) 484-3300 today for your shopping needs!
Many customers reported poor customer service, with staff being unhelpful or rude, particularly at checkout and in various departments.
Store Cleanliness
Numerous reviews highlighted issues with store cleanliness, particularly in the bathrooms, which were described as disgusting and poorly maintained.
Product Availability
Customers expressed frustration over the lack of available products, including specific brands and sizes, as well as the disorganization of merchandise.
Pricing Concerns
While some customers appreciated the sales and discounts, others found prices to be high and felt that the quality did not justify the cost.
Positive Experiences
Despite the negative feedback, there were several positive mentions of helpful staff members and good shopping experiences in specific departments.
ET
Edie Thornton
Jan 3, 2026
5.0
Great experience with a return, Joy was super helpful!
DL
Dianne Lucas
Dec 24, 2025
2.0
Three one in Pensacola does not carry Ralph Lauren brands
SW
Sabrina W
Dec 12, 2025
1.0
They do not honor their own pricing. Went to urchase a shirt that was on a $9.99 rack and it rang up the wrong price. There were several of the same shirt on the rack. The shirt rang up for $24 and some change and it was half off. The employee would not change the price. So I ended up paying over $12. Ridiculous.
RO
Reviews Only
Dec 7, 2025
1.0
⭐️ 1 Star – Predatory and Disgusting Behavior at Checkout
I am absolutely appalled by what I witnessed at the Belk checkout today. While I was checking upstairs near the elevator, the cashier next to us was assisting an extremely elderly gentleman who clearly had significant hearing difficulties. He repeatedly said “huh?” because he could not understand her.
Instead of slowing down, explaining clearly, or ensuring he understood what was happening, the cashier said — and I quote — “Okay, let’s just get you signed up for the credit card.”
It was blatantly obvious this man did not understand what was being presented to him. That is not “salesmanship.” That is predatory behavior.
I had to step in and say, “That’s disgusting. He clearly doesn’t even understand what you’re selling him. Do NOT sign him up for that.” Even after that, she continued attempting to push the credit card until we made her uncomfortable and made it very clear that her behavior was unacceptable.
Targeting confused elderly customers for credit applications is morally bankrupt. This is not aggressive selling — this is exploitation.
Belk should be ashamed if this reflects company culture. I will be contacting corporate because this behavior puts vulnerable people at serious financial risk. Families deserve to know that their elderly loved ones could be taken advantage of in your stores.
Do better. This was revolting to witness.
CC
ce2600
Nov 8, 2025
1.0
2 weeks ago I was looking at watches here. The gentleman working then was kind and told me that he would put it on hold so that way I could get the deal happening on November 7th with jewelry. He told me my card wouldn’t be charged till then and that they would size it for me there. When I went to pick it up on November 7th, 2025, at 5:40 pm the woman handed me my watch and I asked if I could have her size it and she said “no I can’t do that” very upset that now I have to spend an extra $30 to go somewhere different to get my watch sized. So much for my saved money
What are the regular store hours at Belk in Pensacola, FL?
The Belk store in Pensacola is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer any pickup services for online orders?
Yes, Belk offers both in-store pickup and curbside pickup services for added convenience.
Where is Belk located in Pensacola?
Belk is located at 5100 N 9th Avenue, Pensacola, FL 32504, USA.
What types of products can I find at Belk in Pensacola?
Belk offers a variety of products including women's and men's clothing, juniors, kids' apparel, accessories, home décor, fashion, jewelry, shoes, handbags, and beauty products.
Which popular brands are available at Belk in Pensacola?
Belk carries brands such as Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Levi's, Lancome, and L'OREAL among others.
What payment methods are accepted at the Belk store in Pensacola?
Belk accepts American Express, cash, check, Discover, Mastercard, and Visa payments.
Does Belk offer discounts for active military members?
Yes, Belk provides discounts for active military personnel.
Are there any nearby stores where I can shop for sportswear or shoes near Belk?
Yes, nearby you can find Champs Sports and Tillys, both offering shoes, sporting goods, and fashion accessories.
What dining options are available near Belk in Pensacola?
Close to Belk, you can enjoy food at Cinnabon, Great American Cookies, Popeyes Louisiana Kitchen, Charleys Philly Steaks, and Pretzelmaker, providing a variety of bakery, restaurant, and snack options.
Are there any nearby beauty and wellness services close to Belk?
Yes, nearby you can visit The Corner Barbershop, Artistic Nails, Premier beauty salon, Vip Barbershop, and Tai Ji Hands and Massage for hair, nails, massage, and beauty services.