Vans

Reviews

• SS

  santi

  6 days ago
  5.0
  Staff was awesome and the shoes are amazing
• PA

  Princess A’Ciana

  Dec 5, 2025
  5.0
  Natalie was so amazing from the moment I entered the store she had a very pleasant smile and was very welcoming 💕 She was a true help trying to get the KPop demon hunter shoes for my nephew and friend 🤍 she is a true definition of CUSTOMER SERVICE! No matter how many times I was unsure she was most definitely patient with me and let me know she was here for me! Her smile, energy, knowledge about the shoes, customer service, determination to help a customer & kindness is what we need more of
• JJ

  jacko

  Nov 13, 2025
  5.0
  this my 2nd review 🙏🙏 manny is the best thing that’s ever happened to vans. came here to visit unc again and he looked like 6’7 😂✌️. thank you manny for being the goat this store is awesome all the workers are great especially manny bro manny the goat fr
• SS

  Surhaidy Skinner

  Sep 24, 2025
  5.0
  There is so much I would love to write about my experience at this specific Vans store (00437) at Pembroke Lakes Mall. AMAZING!!!... From the greeting to the Goodbye, it was complete 100% customer service. Especially one specific Employee "Sebastian". Me and my Husband live in Pompano Beach which is a pretty long distance from the store in which the near future we would definitely not hesitate to take the trip again just to be attended by him. He heard our needs and wants and voila! He was able to please my husbands to his content of purchasing Vans products once again after a recovery of an accident two years ago. I want to thank him so much for the memorable experience he had provided to us that day. Also, I would love for him to receive a recognition from management and or district manager. He is a sample employee that should be complemented and compensated for his outstanding Customer Service work Ethics. You can also have him train many employees to give them that positive amp and outlook of retail customer service persona. Having that change of ambience would have the ability to positively affect the future POS to go up. We were just going to leave with one item, but Sebastian did not push anything on us, instead he just made us feel comfortable and was very personable. We ended up purchasing ten items instead. Great Job!
• PY

  Pedro Yeira

  Jul 6, 2025
  5.0
  Sebastian took extra special care of us , he went above and beyond and provided some of the best customer service I've ever experienced. He helped me and my son out with what we needed and still found time to lace the shoes up. Thanks again, we will definitely be going back!

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