Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pembroke Pines, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed experiences with customer service; some staff were praised for their helpfulness while others were reported as rude or unhelpful.
Product Quality
Customers expressed disappointment in the quality and availability of clothing, with some noting a lack of variety.
Store Environment
The store was generally described as clean and well-organized, with many customers appreciating the atmosphere.
Sales and Pricing
Many customers enjoyed the sales and found prices to be reasonable, contributing to a positive shopping experience.
Return Policy Issues
Several customers reported difficulties with the return process, citing poor service and lack of assistance.
SH
Sergio Herrera
4 days ago
5.0
Fast service
DJ
Diego Jaramillo
Feb 23, 2026
5.0
I love JC Penney 🤩🤩🤩
JM
Janet McKinney
Feb 21, 2026
5.0
I like this store near my apartment. Every one is helpful
CC
Crystal
Jan 28, 2026
1.0
Do not buy a formal dress here! I didn’t even wear it and they didn’t let me return it! Corporate didn’t even respond! This is why I shop at Amazon!
XC
Ximena Cifuentes
Jan 20, 2026
2.0
Highly disappointed in the quality of clothes you have, or in this case, didn't have shat my Mom and I needed, and very short in staff --Not cool at all!!
What are the operating hours of JCPenney in Pembroke Pines?
JCPenney Pembroke Pines is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at the JCPenney Pembroke Pines store?
You can find a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Pembroke Pines offer curbside pickup and free shipping?
Yes, JCPenney offers both curbside pickup and free shipping options for your convenience.
Which payment methods are accepted at JCPenney Pembroke Pines?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Pembroke Pines wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby coffee shops where I can relax after shopping at JCPenney?
Yes, nearby coffee shops include Wall Street Cafe, Tiki Taka, and Starbucks, all great places to unwind after your visit.
Where can I find beauty and spa services close to JCPenney Pembroke Pines?
Nearby beauty and spa options include Sephora inside JCPenney, Brow Art 23, and the Pembroke Lakes Regional Center which also offers beauty and spa services.
Are there any nearby restaurants or eateries close to JCPenney for a meal or snack?
Yes, nearby eateries include Cafe Con Leche, Cinnabon, Dairy Queen, Pretzelmaker, and Starbucks for a variety of dining options.
Does JCPenney Pembroke Pines have an in-store Sephora for beauty products?
Yes, there is a Sephora inside JCPenney which offers skincare, makeup, and beauty products.
What private brands are offered at JCPenney in Pembroke Pines?
JCPenney offers exclusive private brands including Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
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