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That Boot Store

4.6
(538 reviews)

Business Details

2509 East 15th Street, Panama City, FL
32405, United States
(850) 785-1132
http://thatbootstore.net

About

Shoe StoreWestern Apparel StoreClothing StoreHat Shop
We have a large selection of Safety Toe boots for men and women. We carry Western style boots, hats, clothing for the whole family. We measure your feet to get the proper fit of boot for you.

Location

That Boot Store
2509 East 15th Street, Panama City, FL
32405, United States

Hours

Reviews

4.6
538 reviews
5 stars
430
4 stars
68
3 stars
14
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Product Quality

Several customers expressed dissatisfaction with the durability of the boots, citing issues with stitching and warranty claims.

Selection and Pricing

The store is noted for its wide selection of boots and related products, though some customers found prices to be high.

Store Atmosphere

The store is described as cluttered and cramped, which some customers found off-putting.
  • BD
    Brandon Durapau
    Feb 4, 2026
    1.0
    I bought a pair of twisted x 7 months ago and was told they had a 1 year manufacturer warranty on defects. Within the last month the stitching has been coming undone. I went into the store and the second I said warranty or refund they all became very rude and you could tell they were saying no right off the bat. Then several ladies told me my boots weren’t labeled for my profession. Which I am in that profession but I’m a salesman all I do is walk and talk. Then the big mean boss lady comes and says it’s normal wear and tare. Well then why didn’t the first 4 ladies say that they tried to blame it on my job. They were all super unprofessional and rude and completely inconsiderate of why I was frustrated, I haven’t even had them but over half a year. Very unsatisfied and do not recommend to anyone.
  • PC
    Patrick Considine
    Feb 2, 2026
    5.0
    A great place with a great selection of Western boots and very helpful staff.
  • JJ
    Joe
    Jan 30, 2026
    1.0
    It wouldn’t let me leave 0 stars or I would have. Terrible customer service, every single lady in there was rude and disrespectful. Would not recommend to anyone!!
  • KP
    Kelly Price
    Jan 12, 2026
    5.0
    Very knowledgeable and friendly staff. Wide selection of products. Great prices.
  • DW
    Dan Walker
    Jan 9, 2026
    5.0
    A+ Great service very friendly and welcoming! Went above and beyond to help create an outfit. From hat to boots!

Frequently Asked Questions About That Boot Store

What types of products can I find at That Boot Store?

That Boot Store offers a large selection of Safety Toe boots for men and women, Western style boots, hats, and clothing for the whole family. They also measure your feet for the proper boot fit.

Where is That Boot Store located?

The store is located at 2509 East 15th Street, Panama City, FL 32405, United States.

Brand Certified Facts from That Boot Store

That Boot Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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