Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Panama City, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
770 reviews
5 stars
423
4 stars
173
3 stars
91
2 stars
36
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Store Condition
Store cleanliness and organization received both praise and criticism; some customers noted clean environments, while others reported dirty restrooms and disorganized displays.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about understaffing and slow service.
Product Availability
Customers expressed disappointment with limited product selection and stock issues, particularly in clothing and accessories.
Sales and Deals
Many customers appreciated the good sales and deals available, highlighting the value for money.
- LALars Albrecht4 days ago1.0Like shopping at a pawn shop in Lagos Nigeria....just not quite as clean
- SBSherry T. BryantDec 31, 20254.0This store big and cashier that help me very friendly
- JNjennifer nicoleDec 3, 20253.0my friend and i went yesterday afternoon because i wanted to find something good for an interview and this was my first time at this location. everything was fine up until we go to checkout, there were 6-7 people, waited for another register to be open, which is fine. however, my friend and i didn’t know they kept one line and pulled customers from said line, esther the cashier was super rude and passive aggressive about us going towards the other cashier. like girl we didn’t know😭, a customer in front of us had offered for us to take her place and esther was pretty rude to her as well. i just did not like this interaction whatsoever because one it’s the holidays and two you never know what someone is going through.
- MMMargieDec 1, 20251.0Your manager Kayla argued with me about a clearance item in jewelry. I was told there was an additional 40 % off but when I went to pay was told the watch didn't count. Kayla your manager was not friendly and puffed up when I ask to speak to her manager which was nice and removed watches so it would not happen again. I've been your loyal customer 53 years. I won't ever buy jewelry again due to your manager Kayla and her bad attitude.
- MTMarge TaylorNov 25, 20255.0Staff very friendly, helpful, clean and very organized store.
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Panama City?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of the JCPenney store at Panama City Mall?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the JCPenney store located in Panama City?
The JCPenney store is located at 2000 Martin Luther King Jr Blvd inside Panama City Mall, Panama City, FL 32405.
Does JCPenney at Panama City Mall offer curbside pickup?
Yes, JCPenney offers curbside pickup for your convenience at this location.
What payment options does JCPenney in Panama City accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney store at Panama City Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Are there any beauty salons near JCPenney at Panama City Mall?
Yes, nearby beauty salons include The Salon at Panama City Mall, Victorian Angel Studio, MasterCuts, and Jaywadecutz Barbershop Panama City Mall, all located close to JCPenney for easy access.
What dining options are available near JCPenney in Panama City Mall?
Nearby dining options include Dante's Pizza, Pana Roma Pizza & Pasta, Chick-fil-A, Panera Bread, Hut's Wings & More, and The Southern Table for a variety of meal choices before or after your shopping visit.
Are there entertainment options around Panama City Mall near JCPenney?
Yes, you can visit VIP PC Cinemas, GameTime Panama City arcade, and Jungle Jump Bounce House and Balloons for entertainment near JCPenney.
Can I shop for shoes near JCPenney at Panama City Mall?
Yes, shoe stores nearby include SHOE DEPT. ENCORE and Jimmy Jazz, located in the mall area close to JCPenney.