Aerie

Reviews

• NP

  Nancy potrat

  Dec 21, 2025
  1.0
  Do not like the new Manager she is rude and snaps at customers when they need help. I went into Aerie yesterday on the Saturday before Christmas. She had brand new people on the register. Our online order got messed up, (when we were rung up). I asked one of the managers to help us, (because they were all standing around taking) the Store Manager snapped at me and said the girl at the register could help. After waiting in line again!!!! Three girls at the register only one running a register (the other two talking and folding shorts). They girls at the register had NO idea how to help us. And 4 managers not helping anyone at all!!!!! Again the Saturday before Christmas!!!!!!! So they had to yell to the store manager to help them. She never walked over, just yelled back. She the girl at the register had to leave and walk over to her. WHERE HAS THE CUSTOMER SERVICE AT AERIE GONE?????
• BB

  Brady Birkel

  Oct 25, 2022
  5.0
  Amazing customer service and helped me find what I needed!