Open the doors of our boutique to discover Van Cleef & Arpels’ universe and its High Jewelry, Jewelry, Engagement and Watchmaking creations. Our Sales Assistants are at your disposal to assist you in the selection of a piece, and to share with you the Maison’s sources of inspiration.
I recently visited the Van Cleef & Arpels boutique, and unfortunately, my experience was very disappointing. I’m not a first-time customer, and I’ve always admired Van Cleef & Arpels for its craftsmanship and beauty, which makes this experience even more upsetting.
During my visit, I wasn’t offered different styles or sizes to compare, nor was I properly informed about all the available options. Because of this, I ended up purchasing a necklace that actually comes in two different sizes, something I only learned later. Since I extended the necklace by two inches, I was told it can no longer be exchanged. What makes this even more disheartening is that the piece was meant to be a push gift which would be very special and sentimental to me, but the experience ended up being stressful instead of joyful due to the lack of proper customer service and guidance.
I truly hope Van Cleef & Arpels takes this feedback seriously and ensures that every client, especially returning ones, feels valued, supported, and informed when making such meaningful purchases.
CM
cristina magnani
Sep 27, 2025
5.0
Thank you Elena!
Great service!
MT
Mitchell Torres
Aug 15, 2025
5.0
Allison was very helpful. Lovely store.
QS
Qh S
Jul 30, 2024
2.0
Very $$ oriented service. They were nice to show us some bracelets, but the moment we said we needed to think about it, the salesperson put everything back and said, "Thank you."
I hope I had a recording to show how quickly her face just changed. Very disappointed experience.
Frequently Asked Questions About Van Cleef & Arpels (Palm Beach - Worth Avenue)
What types of products can I find at Van Cleef & Arpels on Worth Avenue?
You can find High Jewelry, Jewelry, Engagement pieces, and Watchmaking creations at Van Cleef & Arpels on Worth Avenue.
Where is Van Cleef & Arpels boutique located in Palm Beach?
The boutique is located at 202 Worth Avenue, Palm Beach, FL 33480, US.
What are the opening hours of Van Cleef & Arpels Palm Beach boutique?
The boutique is open Monday through Saturday from 10:00 AM to 5:30 PM and closed on Sundays. Special holiday hours may apply.
Do I need an appointment to visit Van Cleef & Arpels on Worth Avenue?
Yes, appointments are required to visit the boutique to ensure personalized assistance.
How can I book an appointment with Van Cleef & Arpels in Palm Beach?
You can book an appointment online at their secure reservation webpage: https://www.vancleefarpels.com/us/en/secure/in-store-appointment.html.
What is the contact phone number and email for Van Cleef & Arpels Palm Beach boutique?
You can contact them by phone at +1 561-655-6767 or email palmbeach@vancleefarpels.com.
Which brand's creations are featured at the Van Cleef & Arpels Palm Beach store?
The boutique features creations by Van Cleef & Arpels, including their renowned High Jewelry and watches.
What notable boutiques and stores are near Van Cleef & Arpels on Worth Avenue?
Nearby boutiques include Herve Leger by Max Azria, Salvatore Ferragamo, Valentino, Ferragamo shoe store, and Kaufmann de Suisse jewelry store.
Are there art galleries close to Van Cleef & Arpels that visitors can explore?
Yes, nearby art galleries include Russeck Gallery, Buffalo Spurs, and DTR Modern Galleries, perfect for art enthusiasts visiting the area.
What services and amenities are available nearby for visitors to Van Cleef & Arpels?
Visitors can find services such as First Bank, Palm Beach Insurance Val Atienza and Associates, various real estate agencies like Linda A. Gary Real Estate and The Palm Beaches Team, as well as beauty and spa options like Mirror Mirror Beauty and Palm Beach Facials.