Hamilton Jewelers

4.9
776 reviews

About

Watch Store
Hamilton Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Hamilton Jewelers
The Gardens Mall, 3101 PGA Boulevard, PALM BEACH GARDENS, FL
33410, United States

Hours

Reviews

4.9
776 reviews
5 stars
743
4 stars
6
3 stars
3
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, knowledge, and attentiveness, highlighting individuals like Jacqueline, Elana, and Jessica for their professionalism and personal touch.

Product Knowledge

Many reviews noted the staff's extensive knowledge about watches and jewelry, with specific mentions of how they educated customers on products and services.

Positive Experiences

The majority of customers reported enjoyable and memorable experiences during their visits, often describing the atmosphere as welcoming and family-like.

Repair Services

Customers expressed satisfaction with the repair services offered, noting quick turnaround times and quality workmanship.

Concerns on Availability

Some customers voiced frustrations regarding long wait times for specific watch models, indicating a need for improved communication on inventory and availability.
  • KW
    Kyle Williams
    Dec 14, 2025
    5.0
    If you want to have a true deep connection and understanding of your watch, go to Jacob at Hamilton. He helped me and my wife find a milestone watch for myself that was perfectly paired. Incredible experience we will be back.
  • EM
    Ellio Martinez
    Dec 12, 2025
    5.0
    I wish i have never ever spent a dime at other places without the class and attention this place have!! Jessica gave me an absolute and complete explanation regarding repair methods about Rolex!, great InSite! Extremely recommended!!
  • CM
    Chris Martin
    Dec 6, 2025
    5.0
    Bought a Rolex from another AD and wanted to swap bracelets from Oyster to Jubilee. There is a misconception that a Rolex cannot be touched (modified) for 5 years. This is only true in the case of dial swaps. Hamilton is an authorized service center for Rolex. Meredith was incredibly knowledgeable and walked me through the process of purchasing the new bracelet directly from Geneva. It arrived much earlier than expected (under 2 weeks). I received the call and they were able to install it under 15 minutes (jeweler on premises). Great customer service and a wonderful experience. I now have the best of both worlds.
  • RF
    Roy Francis
    Nov 24, 2025
    5.0
    One of the best experiences I’ve ever had purchasing a watch.
  • JC
    James Cots
    Nov 10, 2025
    5.0
    I recently had a watch serviced, Julio helped me with so many questions and actually taught me things about my watch that I didn’t know. I’m grateful for the wonderful service and new knowledge on how to care for my watches. Thank you! The entire staff was very accommodating, I highly recommend. Thank you Julio! and everyone at Hamilton for the wonderful experience.

Frequently Asked Questions About Hamilton Jewelers

What is Hamilton Jewelers known for?

Hamilton Jewelers is an official Rolex retailer authorized to sell and maintain Rolex Watches.

Where is Hamilton Jewelers located?

Hamilton Jewelers is located at The Gardens Mall, 3101 PGA Boulevard, Palm Beach Gardens, FL 33410, USA.