Customers consistently praised the staff for their exceptional service, knowledge, and attentiveness, highlighting individuals like Jacqueline, Elana, and Jessica for their professionalism and personal touch.
Product Knowledge
Many reviews noted the staff's extensive knowledge about watches and jewelry, with specific mentions of how they educated customers on products and services.
Positive Experiences
The majority of customers reported enjoyable and memorable experiences during their visits, often describing the atmosphere as welcoming and family-like.
Repair Services
Customers expressed satisfaction with the repair services offered, noting quick turnaround times and quality workmanship.
Concerns on Availability
Some customers voiced frustrations regarding long wait times for specific watch models, indicating a need for improved communication on inventory and availability.
KW
Kyle Williams
Dec 14, 2025
5.0
If you want to have a true deep connection and understanding of your watch, go to Jacob at Hamilton. He helped me and my wife find a milestone watch for myself that was perfectly paired. Incredible experience we will be back.
EM
Ellio Martinez
Dec 12, 2025
5.0
I wish i have never ever spent a dime at other places without the class and attention this place have!! Jessica gave me an absolute and complete explanation regarding repair methods about Rolex!, great InSite! Extremely recommended!!
CM
Chris Martin
Dec 6, 2025
5.0
Bought a Rolex from another AD and wanted to swap bracelets from Oyster to Jubilee. There is a misconception that a Rolex cannot be touched (modified) for 5 years. This is only true in the case of dial swaps. Hamilton is an authorized service center for Rolex. Meredith was incredibly knowledgeable and walked me through the process of purchasing the new bracelet directly from Geneva. It arrived much earlier than expected (under 2 weeks). I received the call and they were able to install it under 15 minutes (jeweler on premises). Great customer service and a wonderful experience. I now have the best of both worlds.
RF
Roy Francis
Nov 24, 2025
5.0
One of the best experiences I’ve ever had purchasing a watch.
JC
James Cots
Nov 10, 2025
5.0
I recently had a watch serviced, Julio helped me with so many questions and actually taught me things about my watch that I didn’t know. I’m grateful for the wonderful service and new knowledge on how to care for my watches. Thank you! The entire staff was very accommodating, I highly recommend. Thank you Julio! and everyone at Hamilton for the wonderful experience.
Frequently Asked Questions About Hamilton Jewelers
What is Hamilton Jewelers known for?
Hamilton Jewelers is an official Rolex retailer authorized to sell and maintain Rolex Watches.
Where is Hamilton Jewelers located?
Hamilton Jewelers is located at The Gardens Mall, 3101 PGA Boulevard, Palm Beach Gardens, FL 33410, USA.
What are the store hours for Hamilton Jewelers?
Hamilton Jewelers is open Monday through Saturday from 11:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What language is primarily spoken at Hamilton Jewelers?
English is the primary language spoken at Hamilton Jewelers.
How can I contact Hamilton Jewelers by phone?
You can reach Hamilton Jewelers by phone at +1 561-775-3600.
Where can I find more information about Hamilton Jewelers online?
More information can be found on their website at https://www.hamiltonjewelers.com/.
What category of store is Hamilton Jewelers?
Hamilton Jewelers is a watch store specializing in jewelry and appraisal services.
Are there any popular stores near Hamilton Jewelers?
Yes, popular nearby stores include Nike Palm Beach Gardens for sporting goods and shoes, Apple The Gardens Mall for electronics and mobile phones, and Max Mara for womens clothing.
What beauty and personal care options are available near Hamilton Jewelers?
Nearby beauty and personal care options include This Place Blows for salon services, Sephora for cosmetics and hair supplies, and Aveda for cosmetology and barber services.
Where can I eat near Hamilton Jewelers at The Gardens Mall?
Nearby dining options include The Counter, a burger restaurant, and Ruby Tuesday Restaurant, offering American fast food.