David Yurman

Reviews

• NO

  Nanc Opalka

  6 days ago
  1.0
  PGA David Yurman store TERRIBLE ! My associate Jahmai Buchanan, should be fired ! I purchased a $20,000 braclet needed this to be enlarged from large to X-Large. He advised he had to send it to the outside jeweler after 4 plus weeks i received it only to find NOTHING was done to it… I had to call David Yurman in adventura mall who I do my business with and Laura as usually took great care of me and took care of this within one week ! DO NOT SHOP at PGA David Yurman go to Adventura Mall where they are real professionals! Shame on you Jahmai Buchanan! Never again !!!!!!!!! Plus he never return calls and he was totally useless the store is!
• DS

  Destinie Baker Sutton

  Feb 15, 2026
  5.0
  Shoutout to Kyle for providing the most incredible service to our family — and yes, that includes entertaining and accommodating little kids with so much patience and kindness! He truly made the experience feel special from start to finish. Everyone walked away with something beautiful… and even better, a memory.
• CL

  Christie L

  Feb 5, 2026
  5.0
  Maggie was the best at her job ! Wow ! She listened , she was personable and sweet and gave the best recommendations when I had no clue what to buy for my birthday 🎁 gift from my boyfriend. From the moment I walked in I was greeted with a smile and she helped me get all my yurman pieces cleaned and QUICK! And also add to my 7mm cable stack obsession !!!!! I definitely will not use any other brand ambassador but Maggie 👀👀👀👀👀 💞💞💞💞💞
• PP

  Patrick

  Jan 15, 2026
  2.0
  In December, I made a necklace purchase one of many over my 40 years of marriage. My wife and I where very fond of the David Yurman design and quality. Sadly, the quality of their merchandise has declined. I had to return the chain due to its rapid tarnishing which is the result of using more copper than silver in their manufacturing for higher profit margins. The reason for this review is to Alert the people in the market for quality, silver jewelry, and also to recognize and thank the representative at this location for her professionalism during my Return of the item. Thank you, Julie O’Neill. It was a pleasure interacting with you over this transaction. :)
• CC

  ct

  Jan 10, 2026
  1.0
  The sales associates were very busy doing busywork with total disregard to their customers waiting to be helped. I can’t imagine why they were going back and forth from the jewelry cases to the back exit door. I had to ask the security guard to notify someone to help me, & still no one came out. I finally called out to a associate as he rushed past me. He finished his “important work” and eventually came back to me. I had a bracelet repair that he had an attitude about. I guess processing it was not what he wanted to do. When I inquired about a $3,700 ring that I am interested in, he became more personable. As I was leaving, I had to ask his name which made him remember that he had a business card…that he should have given me from the start especially since commission is important to him. The whole experience was disappointing and disturbing & no way to run a business! I still am in awe about what those very busy associates were so busy doing! It appears that many customers had the same experience as me. Perhaps David Yurman should revamp the attitude at this location.

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