As Alo has great overpriced clothes their customer service is terrible. Sarah -the store manager- was condescending and unhelpful. I have never had a store respond to a return the way Sarah did at this store. The original sales person took my phone number at the time of purchase and assured me there would be no problem returning or exchanging the item as it would be connected to my phone number. The items needed to be exchanged for a new size and low and behold the items are not attached to my phone number. They refused to even exchange the items for the correct size. Terrible customer service for the price that you pay for their product!! Now I sit on hold with customer service for over 20 minutes when the issue is their sales staff.
CF
Christian Felix
Dec 12, 2025
5.0
Celeste provided amazing customer service over the phone. Definitely give her a raise !
SO
Sevil O
Oct 29, 2025
2.0
The girls just stand around talking to each other and do not help, I waited sooo long after asking for help even though that store was empty. Just had to suck it up and wait around for help since I wanted to actually try things on. The City Place store is much better and the service is much better. Won’t be returning to this location. For these prices I at least expect some help since the store is small and most things are in the back.
PF
Paige Fairchild
Oct 23, 2025
5.0
Absolutely adore the staff at this store! The associate who helped me was so attentive and supportive while I was in the fitting room. And the manager, Maddy, totally went above and beyond to help me with an issue. They truly care about their customers here and deserve all the recognition. 100% recommend this location
WM
Wendy magrinat
Oct 20, 2025
1.0
Material of the clothing is terrible and overpriced. You wash it 2 times and basically you are washing your money away. 300$ for a pair of pants that the material quality is terrible.
What type of products does ALO at Gardens Mall offer?
ALO offers an elevated wellness brand featuring studio to street clothing, yoga gear, and luxury performance skincare.
Where is ALO located?
ALO is located at 3101 PGA Boulevard, Palm Beach Gardens, FL 33410, USA, inside Gardens Mall.
What are the store hours for ALO at Gardens Mall?
ALO is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
How can I contact ALO Gardens Mall?
You can reach ALO at Gardens Mall by phone at +1 386-597-1652.
Does ALO have an official website for more information or online shopping?
Yes, you can visit https://www.aloyoga.com/ for more information and to shop online.
Are there other clothing stores near ALO at Gardens Mall?
Yes, nearby clothing stores include BOSS Shop, Garage, Coastal Kids Beachwear, Vuori, Marella, Lululemon Athletica, and Louis Vuitton.
Which cosmetic and beauty stores are located near ALO at Gardens Mall?
Nearby cosmetic and beauty stores include Lush Handmade Cosmetics, Lush Cosmetics Gardens Mall, NYX Professional Makeup, and Chanel Fragrance and Beauty Boutique.
Are there dining options close to ALO at Gardens Mall?
Yes, Cooper’s Hawk Winery & Restaurant, Mariah's Cookies, and Starbucks are nearby dining and cafe options.
Where can I park when visiting ALO at Gardens Mall?
Visitors can use the Gardens Mall Parking Lot which is located nearby the store for convenient parking.
What category of store is ALO Gardens Mall classified under?
ALO at Gardens Mall is classified as a Clothing Store specializing in wellness apparel and skincare.