Customers consistently praised the staff for their extensive knowledge about watches and the Omega brand.
Customer Service
Many reviews highlighted exceptional customer service, with staff being described as friendly, professional, and attentive.
Sales Experience
The shopping experience was noted as enjoyable and low-pressure, with staff focusing on customer needs rather than pushing for sales.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific staff members and experiences that felt rushed or unwelcoming.
FF
Fary Feliu
1 day ago
5.0
Sam was very very patient a knowledgeable. He helped me choose my first watch and was very understanding of my situation. Great service and a great guy. Will definitely be coming back to purchase from him again.
SK
Saeed Khan
Dec 23, 2025
5.0
Keziah was extremely competent, professional and knowledgeable
RR
Raul Ruales
Dec 20, 2025
5.0
Santiago is an asset to this Omega boutique. I had come in a few months to look at some pieces and wanted to try on the piece that I was interested in. Never any sales pressure from him. He gave great information in regards to the brand and timepieces. I did not buy that day but he left an impact. Fast forward a few months later, I wanted to obtain a piece for the birth of my son and reached out to Santiago as he made an impact, and where again the service he provided was amazing. Thank you Santiago.
BL
Bob Lopez
Dec 7, 2025
5.0
I had a wonderful experience with Santiago. His knowledge and professionalism really shined through. No pressure but a lot of great information. Also Kaziah was so great to talk to also. Never had so much fun making a purchase. Thanks for steering me to the watch I always wanted. I would give more than 5 stars if I could. Thank you!
MW
Michael Weiner
Nov 29, 2025
5.0
I really enjoyed the discussion with Santiago. I finally bought the Omega watch I wanted. Although I've always been skeptical of the retail price point, the watch was important enough for me to make the purchase. It's a classic and it's a must have to my space watch collection! This was a very important purchase for me , given my father's direct contributions to the Apollo space program. Thankyou.
Omega is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Omega located?
Omega is located at 3101 PGA Blvd., Suite #L-201, Palm Beach Gardens, FL 33410.
Does Omega offer in-store shopping?
Yes, Omega provides in-store shopping options.
Is there wheelchair accessible parking available at Omega?
Yes, Omega has wheelchair accessible parking available for customers.
How can I contact Omega by phone?
You can reach Omega by phone at +1 561-766-0312.
Where can I shop for Omega watches online?
You can shop Omega watches online at https://www.watchesofswitzerland.com/c/Brands/Omega
What type of store is Omega?
Omega is a watch store specializing in high-quality timepieces.
Are there any coffee shops near Omega where I can relax before or after my visit?
Yes, Starbucks is located nearby and is a great spot to enjoy a coffee before or after shopping at Omega.
Can I find other jewelry stores near Omega?
Yes, nearby jewelry stores include TAG Heuer, Brighton, Swarovski, and Hamilton Jewelers, offering a variety of luxury accessories close to Omega.
What nearby stores offer cosmetics and beauty supplies that I could visit along with Omega?
Near Omega, you can find Chanel Fragrance and Beauty Boutique, NYX Professional Makeup, Lush Handmade Cosmetics, Sephora, and Lush Cosmetics Gardens Mall for your cosmetic and beauty needs.