Goodwill Retail Store, Donation Center, and Employment Services - Palatka

3.8
204 reviews

About

Thrift StoreGoodwill Industries of North Florida, Inc.
Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Turning your donated items into career opportunities and contributing to a better community. That's the power of Goodwill.

Location

Goodwill Retail Store, Donation Center, and Employment Services - Palatka
103 N State Road 19, Palatka, FL
32177, United States

Hours

Reviews

3.8
204 reviews
5 stars
96
4 stars
39
3 stars
27
2 stars
14
1 star
28

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices of used items, feeling they are often overpriced compared to new merchandise.

Staff Behavior

Feedback indicates a mix of experiences with staff, including reports of rudeness and unprofessional behavior from some employees, while others praised the friendliness and helpfulness of the staff.

Organization

Customers frequently noted that clothing is not organized by size, making it difficult to shop efficiently, and suggested that this could be improved.

Store Cleanliness

The store generally received positive remarks for cleanliness, although some customers reported unpleasant odors.

Product Variety

While some customers appreciated the variety of items available, others noted a decline in the availability of gently used items, with an increase in new, lower-quality merchandise.
  • JO
    Jeff Oyster
    Jan 3, 2026
    1.0
    Your clothes are not in order by size. Maybe by color but not by size. It’s not worth it to dig through if they’re not in order by sizes.
  • CH
    Carrie Hyde
    Dec 6, 2025
    4.0
    The store could benefit from some pumped in air freshener but other than that it’sa good variety of items usually found in GW. Clothing is sorted by color, not by size so plan on spending quite a bit of time unless you’re aiming for a specific color item. Convenient hours. Store also has new household merchandise reasonably priced. Store practices COTW but the north central FL stores offer 40% off, not 50% like most.
  • AW
    Anita Welch
    Nov 28, 2025
    3.0
    I've noticed that goodwill is starting to have more and more new items for sale, that are the equivalent of dollar store stuff. I don't go there to look for new merchandise but actually gently used items and clothing. Even that is starting to dwindle. If they keep this up, I will go elsewhere.
  • JR
    Jason Rudeseal
    Aug 14, 2025
    5.0
    Hit or miss, it's goodwill! Always clean, staff very helpful.

Frequently Asked Questions About Goodwill Retail Store, Donation Center, and Employment Services - Palatka

What is the mission of Goodwill Retail Store and Donation Center - Palatka?

Goodwill Industries of North Florida removes barriers to employment through training, education, and career opportunities, turning donated items into career resources to support the community.

What are the operating hours of the Goodwill Retail Store and Donation Center in Palatka?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 7:00 PM.