Business Details
About
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Orlando with same-day installation available for your vehicle. We’re a convenient and affordable Florida IID supplier located in Eastern Orlando at 9215 E Colonial Dr with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Orlando. Call our Eastern Orlando location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
1.0
2 reviews
5 stars0
4 stars0
3 stars0
2 stars0
1 star
2
- ABAiden BeatzSep 18, 20241.0DO NOT USE THIS COMPANY!! Awful service the people are never there and you’ll end up waiting hours or even days. Then if you’re even 1 second late on a payment you have it pay to get it “recalibrated” (which doesn’t actually do anything just another way for them to take your money) would give negative review if I could
- GHGreg HendersonSep 30, 20221.0Customer service was horrible. Placed on hold and never returned to my phone call. Calling back over 5 times. Scheduled appointment and no one was at the installation place. Not what they say they are. Poor customer service. Placed on hold only not to return to the phone line
Frequently Asked Questions About Smart Start Ignition Interlock
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the Smart Start Ignition Interlock location's operating hours in Orlando?
The Orlando location at 9215 E Colonial Dr is open Monday to Saturday from 9:30 AM to 6:00 PM and closed on Sundays.
Can I schedule a same-day installation appointment for an Ignition Interlock Device at the Orlando Smart Start?
Yes, same-day installation or service appointments may be available. You must call to schedule and confirm availability.
What payment options are accepted at Smart Start Ignition Interlock in Orlando?
They accept VISA and MASTERCARD; cash payments are not accepted on-site, but payments can be managed through the Smart Start Client Portal.
What do I need to bring for my Ignition Interlock Device installation at the Orlando location?
Bring a photo ID, proof of residence, and any documents pertinent to your case as required by your state or program.
Is Smart Start compliant with state ignition interlock requirements?
Yes, Smart Start is NHTSA certified and meets all state and county alcohol monitoring requirements to ensure compliance.
How often do I need to service my Ignition Interlock Device?
Service intervals vary by state; please call the Customer Care Center at (800) 831-3299 to learn your specific schedule.
Are there any nearby automotive repair shops close to the Smart Start Orlando location?
Yes, nearby automotive repair shops include LifeSafer Ignition Interlock, Extreme Audio and Tint, and HID Unlimited, which can be helpful for complementary vehicle services around your IID installation.
What car dealerships are near Smart Start Ignition Interlock in Eastern Orlando?
Greenway Alfa Romeo Of East Orlando and Autonation are nearby car dealerships; customers may visit these locations for vehicle purchases or services before or after visiting Smart Start.
Are there food options near Smart Start Orlando for customers waiting during their IID installation?
Yes, nearby food options include Que Chidos Tacos, The Earthy Kitchen (offering vegetarian and Caribbean cuisine), and Taka Taka's Café (Latin American food), providing convenient dining choices.
How can I find detailed pricing or get a quote for an Ignition Interlock Device at the Orlando location?
You can visit the Smart Start online quote portal or call the Orlando location to get a custom quote and pricing details for your IID installation.