Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.
Pricing
Customers appreciated the good deals and discounts available, but some felt that prices were still high for an outlet store.
Store Organization
The store was generally described as well-organized, but there were complaints about disorganization and misleading pricing displays.
Product Quality
While some customers found the clothing quality satisfactory, others criticized it as poor and not worth the price.
OR
Oleksandr Rudyk
Jan 5, 2026
1.0
poor customer service and return policy so bad
JJ
justinator
Dec 30, 2025
5.0
This is our second time back to this store. Great selection great prices and super friendly staff. This girl’s name - ten stars - is Janiya who was our sales rep during each visit. She was very helpful and super friendly.
TEN STARS LACOSTE
JM
jay mastagi
Dec 21, 2025
3.0
the store itself was great and beautifully organised. everything had amazing discounts. thacianna aided me throughout my visit and we decided on a great outfit in the end. my only issue is with the cashier (not sure what her name was). my total was supposed to be $130 but i got charged $150 and i only noticed after leaving the store. i returned and thacianna was able to get me quickly refunded.
TJ
Tressa JEAN JULIEN
Dec 19, 2025
1.0
Worst Lacoste store manager “thacci” rude and not helpful at all .
IA
Ian Armstrong
Nov 22, 2025
4.0
Could only find one shirt I liked and was only cheaper if you bought 2.