Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Orlando, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, particularly in the salon and clothing departments.
Store Cleanliness
Feedback was mixed; while some found the store clean and organized, others reported extremely poor conditions in the bathrooms.
Product Selection
Customers appreciated the wide selection of clothing and other items, often noting great deals and quality.
Customer Service Issues
Several reviews highlighted issues with customer service, including long wait times for assistance and poor handling of returns.
Shopping Experience
Overall, many enjoyed their shopping experience, citing a pleasant atmosphere and good prices, though some noted inconsistencies.
MH
Michele Houck
5 days ago
5.0
Best salon service
AA
anvel081
Feb 6, 2026
4.0
Excelente promociones
AM
Ashley Marzan
Feb 1, 2026
5.0
Jcpenney at the florida mall is my favorite place to go to where it is nice to shop there for the clothes and some watches and everything else you can find there.
CC
Cece
Jan 27, 2026
5.0
Great selection
Helpful Staff
Enjoyable Shopping Experience
on 1/22
JB
Josh Bollard
Jan 8, 2026
1.0
someone was messing with the outside door of the lift on the ground floor and I got stuck in it I was crying I very scary on the 1st floor the inside door opened a bit then it closed but the lift wont move I never use the lift ever again I hope it gets replaced
What types of products does JCPenney in Orlando offer?
JCPenney Orlando offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Orlando?
JCPenney Orlando is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Orlando provide curbside pickup and in-store shopping?
Yes, JCPenney Orlando offers both curbside pickup and in-store shopping.
Can I shop JCPenney Orlando online and are there any apps available?
Yes, you can shop online at their website or use the JCPenney App available on the Apple App Store for shopping and coupons.
What payment methods are accepted at JCPenney Orlando?
JCPenney in Orlando accepts American Express, Discover, MasterCard, Visa, and checks; cash-only is not required.
Is JCPenney Orlando accessible for people with disabilities?
Yes, JCPenney Orlando has a wheelchair accessible entrance and public restrooms.
Where is JCPenney Orlando located?
JCPenney Orlando is located at 8001 S Orange Blossom, Ste 700, in The Florida Mall, Orlando, FL 32809.
Are there beauty-related stores near JCPenney Orlando?
Yes, nearby you can find Sephora inside JCPenney and JCPenney Salon, both offering a variety of beauty products and services.
What jewelry stores are located near JCPenney Orlando?
Delores Jewelers and Mayors are nearby jewelry stores where you can find a variety of jewelry items.
What other shopping or dining options are close to JCPenney Orlando at The Florida Mall?
Nearby options include fashion and toy stores like Pop Cult and ThinkGeek; dining choices such as Green Mango and Churromania; and other stores like H&M, Zara, and Finish Line for clothes and shoes.
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