JCPenney

4.3
3118 reviews

Business Details

8001 S Orange Blossom, Orlando, FL
32809, United States
(407) 851-5200

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Orlando, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
8001 S Orange Blossom, Orlando, FL
32809, United States

Hours

Reviews

4.3
3,118 reviews
5 stars
1,787
4 stars
743
3 stars
362
2 stars
94
1 star
132

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the friendly and helpful staff, particularly in the salon and clothing departments.

Store Cleanliness

Feedback was mixed; while some found the store clean and organized, others reported extremely poor conditions in the bathrooms.

Product Selection

Customers appreciated the wide selection of clothing and other items, often noting great deals and quality.

Customer Service Issues

Several reviews highlighted issues with customer service, including long wait times for assistance and poor handling of returns.

Shopping Experience

Overall, many enjoyed their shopping experience, citing a pleasant atmosphere and good prices, though some noted inconsistencies.
  • MH
    Michele Houck
    5 days ago
    5.0
    Best salon service
  • AA
    anvel081
    Feb 6, 2026
    4.0
    Excelente promociones
  • AM
    Ashley Marzan
    Feb 1, 2026
    5.0
    Jcpenney at the florida mall is my favorite place to go to where it is nice to shop there for the clothes and some watches and everything else you can find there.
  • CC
    Cece
    Jan 27, 2026
    5.0
    Great selection Helpful Staff Enjoyable Shopping Experience on 1/22
  • JB
    Josh Bollard
    Jan 8, 2026
    1.0
    someone was messing with the outside door of the lift on the ground floor and I got stuck in it I was crying I very scary on the 1st floor the inside door opened a bit then it closed but the lift wont move I never use the lift ever again I hope it gets replaced

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Orlando offer?

JCPenney Orlando offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Orlando?

JCPenney Orlando is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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