Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Orlando, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
3,107 reviews
5 stars
1,780
4 stars
740
3 stars
361
2 stars
94
1 star
132
What are people saying?
AI-generated from recent customer reviews
Quality Merchandise
Customers appreciate the quality of clothing and the variety of items available at competitive prices.
Customer Service
Feedback on customer service is mixed; while some associates are praised for their helpfulness, others are criticized for being unresponsive or rude.
Store Cleanliness
Several reviews highlight issues with cleanliness, particularly in the bathrooms, which detracted from the shopping experience.
Shopping Experience
Many customers enjoy the overall shopping experience, noting good deals and a pleasant atmosphere, though some mention the need for more staff and better organization.
Salon Services
The hair salon receives positive feedback for its skilled stylists and quality service, with specific praise for individual stylists.
- JJJOJO222 days ago4.0The store is big and staff was really friendly and helpful. Bilingual so it helps everyone
- SMSergio Marques6 days ago5.0Acredita que tinha coisa mais em conta a do que os Outlets ? Valeu a pena
- ABAmanda BollardJan 8, 20261.0someone was messing with the outside door of the lift on the ground floor and I got stuck in it I was crying I very scary on the 1st floor the inside door opened a bit then it closed but the lift wont move I never use the lift ever again I hope it gets replaced
- JRJESUS RAMIREZDec 30, 20255.0La ropa es de calidad, considero que mucho mejor que otras cadenas similares, y buen precio.
- NCNicole Calderon-MoralesDec 29, 20253.0The bathrooms were so HORRIBLE I left and didn’t even shop. I love JCP and have for years. I went to the bathroom before I started shopping and it was absolutely horrendous. Paper/trash everywhere, dirty, sanitary boxes broken and overflowing, not only were there EMPTY soap dispensers but the “replacements” were ALSO empty or filled with water. The women’s restroom was an absolute disaster. That bathroom hadn’t received attention in a few days. I’m surprised they had toilet paper. I can also confirm the men’s restroom was WORSE.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Orlando offer?
JCPenney Orlando offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Orlando?
JCPenney Orlando is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Orlando provide curbside pickup and in-store shopping?
Yes, JCPenney Orlando offers both curbside pickup and in-store shopping.
Can I shop JCPenney Orlando online and are there any apps available?
Yes, you can shop online at their website or use the JCPenney App available on the Apple App Store for shopping and coupons.
What payment methods are accepted at JCPenney Orlando?
JCPenney in Orlando accepts American Express, Discover, MasterCard, Visa, and checks; cash-only is not required.
Is JCPenney Orlando accessible for people with disabilities?
Yes, JCPenney Orlando has a wheelchair accessible entrance and public restrooms.
Where is JCPenney Orlando located?
JCPenney Orlando is located at 8001 S Orange Blossom, Ste 700, in The Florida Mall, Orlando, FL 32809.
Are there beauty-related stores near JCPenney Orlando?
Yes, nearby you can find Sephora inside JCPenney and JCPenney Salon, both offering a variety of beauty products and services.
What jewelry stores are located near JCPenney Orlando?
Delores Jewelers and Mayors are nearby jewelry stores where you can find a variety of jewelry items.
What other shopping or dining options are close to JCPenney Orlando at The Florida Mall?
Nearby options include fashion and toy stores like Pop Cult and ThinkGeek; dining choices such as Green Mango and Churromania; and other stores like H&M, Zara, and Finish Line for clothes and shoes.