Brand Certified
JCPenney
4.3(3126 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
8001 S Orange Blossom, Orlando, FL
32809, United States
Certified by JCPenney • Mar 01, 2026
(407) 851-5200
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/fl/orlando/clothing-stores-orlando-fl-2069.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Orlando, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.3
3,126 reviews
5 stars
1,794
4 stars
744
3 stars
362
2 stars
94
1 star
132
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with dirty bathrooms and overall cleanliness in the store.
Staff Helpfulness
Many reviews highlighted the friendly and helpful nature of the staff, particularly in the jewelry and salon departments.
Product Selection
Customers appreciated the wide variety of products available, including clothing and jewelry, although some noted the need for more stock.
Customer Service Issues
There were multiple complaints about poor customer service, including long wait times and unresponsive staff in certain departments.
Shopping Experience
Overall, customers enjoyed their shopping experience, citing good deals and a pleasant atmosphere, despite some inconsistencies.
- APAnyrson Pierre2 days ago5.0Week days are best if you are local. It's perfectly set up to find everything you need, and it's fast
- RVRoberto Rafael Vazquez3 days ago5.0We travel some distance, but it was worth it. As always the store was clean, well stocked and the service was excellent.
- JAJoes Bus/Train/Plane/Lift Adventures4 days ago5.0Wonderful department store being going there for years
- SJShaun JagdeoFeb 24, 20265.0Krystal was Amazinggg!! She was so helpful abd showed us all the options of the jewelry we wanted. I will recommend her when making every purchase. We will definitely br back here on our next vacation just to purchase items from her! We love her! Overall shes welcoming and explained every steps of the process!
- CFChris FaderoFeb 14, 20265.0This store is well stocked with products and the prices are reasonable. You will not be disappointed as a visitor.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Orlando offer?
JCPenney Orlando offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Orlando?
JCPenney Orlando is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Orlando provide curbside pickup and in-store shopping?
Yes, JCPenney Orlando offers both curbside pickup and in-store shopping.
Can I shop JCPenney Orlando online and are there any apps available?
Yes, you can shop online at their website or use the JCPenney App available on the Apple App Store for shopping and coupons.
What payment methods are accepted at JCPenney Orlando?
JCPenney in Orlando accepts American Express, Discover, MasterCard, Visa, and checks; cash-only is not required.
Is JCPenney Orlando accessible for people with disabilities?
Yes, JCPenney Orlando has a wheelchair accessible entrance and public restrooms.
Where is JCPenney Orlando located?
JCPenney Orlando is located at 8001 S Orange Blossom, Ste 700, in The Florida Mall, Orlando, FL 32809.
Are there beauty-related stores near JCPenney Orlando?
Yes, nearby you can find Sephora inside JCPenney and JCPenney Salon, both offering a variety of beauty products and services.
What jewelry stores are located near JCPenney Orlando?
Delores Jewelers and Mayors are nearby jewelry stores where you can find a variety of jewelry items.
What other shopping or dining options are close to JCPenney Orlando at The Florida Mall?
Nearby options include fashion and toy stores like Pop Cult and ThinkGeek; dining choices such as Green Mango and Churromania; and other stores like H&M, Zara, and Finish Line for clothes and shoes.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website