Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 8001 South Blossom Trail in Orlando, FL or shop the collection online.
My husband went to return a tuxedo jacket (which was disappointing because it seems as if Express has decreased their quality of clothing items) and he was met with so many questions and reasons why they weren’t going to allow it (loose button, smelling of cologne, etc). Eddie was able to de-escalate while listening to his concerns and accepted the return. My husband is a frequent customer and because of this exchange he’ll continue to shop at Express. Thanks Eddie.
RM
richard marinez
Nov 15, 2025
5.0
Great
YA
yezenia alvarez
Nov 8, 2025
1.0
Unfair Billing Practices – Be Careful
I’m warning others to be cautious with the Express Credit Card through Comenity Bank. I was hit with repeated late fees and monthly “minimum interest charges,” even after making payments. One fee was refunded, which shows they recognized the issue, yet more fees were added afterward. This feels like fee stacking and is financially predatory.
I contacted customer service and a supervisor, but no one provided a real solution. I am now escalating the situation through the Consumer Financial Protection Bureau (CFPB) because I will not allow this account to damage my finances or credit over unfair charges.
If you’re considering opening this card, think twice.
YE
Yanill Estevez
Aug 31, 2025
1.0
Be weary of what you purchase. Bought a suit jacket and tried returning it as my husband didn’t even pull it out of the suit bag. We were told we couldn’t return it because it was missing the “x stitching” on the back - though we bought it this way. I pointed out two others that were missing the same thing and were on display and he did not care to refund us anyway. Stop selling “damaged goods”.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Florida Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards in their retail stores, Factory Outlet stores, and online at express.com.
Is Express hiring at the Orlando 8001 South Blossom Trail location?
To view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 8001 South Blossom Trail, Orlando?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment options does Express accept at this location?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer clothing for both men and women?
Yes, Express offers clothing for both men and women including jeans, dresses, suits, shirts, and accessories.
Are there any family-friendly shopping options nearby Express on South Blossom Trail?
Yes, nearby you can find Kidz City and The Children's Place, which are children's clothing and shopping centers ideal for family visits.
What dining options are near Express for a quick bite before or after shopping?
You can visit Auntie Anne's for fast food pretzels or Caliyogurt for ice cream nearby Express at 8001 South Blossom Trail.
Are there entertainment or recreational activities close to Express at this location?
Nearby attractions include Game Over, offering escape rooms and amusement activities, and The Play Park, a local playground and park for relaxation.