Brand Certified
JCPenney
4.1(939 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
9409 W Colonial Dr, Ocoee, FL
34761, United States
Certified by JCPenney • Mar 01, 2026
(407) 292-9915
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/fl/ocoee/clothing-stores-ocoee-fl-2722.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Ocoee, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
939 reviews
5 stars
486
4 stars
233
3 stars
114
2 stars
50
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful employees.
Store Condition
The store is clean and organized, but many customers noted it feels outdated and the mall itself is declining.
Pricing
Customers found prices to be high, with some expressing disappointment over the value for money.
Product Selection
Limited selection in certain departments, particularly clothing, with requests for more updated styles.
Sales and Discounts
Many customers appreciated the frequent sales and discounts available.
- RDRoxwayne DunkleyFeb 25, 20265.0I was very happy with their performance that’s I buy some new jewelry from them
- JJJimmy JohnsonDec 25, 20255.0Awesome place
- MPMonica PinoDec 5, 20255.0Love shopping at jcp, i always find good sales.
- BCB CNov 21, 20254.0Kinda pricey but very nice, quality clothes. Too bad this mall is so empty. This place was a busy place years ago but then some kids and things hanging out there which you don't really see anymore. The shopping area in Winter Garden sucked all the life out of this mall
- PMP “PMac” MacNov 19, 20253.0Staff is very helpful and store is clean and organized. Unfortunately, there's a small selection of clothes. It's located in West Oaks Mall that long ago went by the way side and many, many retailers and food vendors closed and left. It's a shame because it was a nice mall. I hope the store stays open and it's always good for an emergency situation.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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