Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Ocala, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,759 reviews
5 stars
960
4 stars
397
3 stars
254
2 stars
72
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly in clothing and jewelry departments, while some reported negative experiences with specific employees.
Store Condition
Feedback indicated that the store's cleanliness and organization were inconsistent, with some customers noting cluttered aisles and a need for better maintenance.
Product Selection
Customers appreciated the variety of products available, especially during sales, but some expressed disappointment with the availability of specific items.
Pricing
While many found prices reasonable and enjoyed sales, others felt certain items were overpriced or not worth the value.
- MIMichreal Waltman IIDec 24, 20255.0Loved it!!! The sales lady at the jewelry counter was top knot h
- THTracy HDec 23, 20255.0The ladies in the clothing isles are very nice and helpful.
- SMSandra MercurioDec 21, 20255.0JC Penny shopping on line is sooo easy especially if your local store doesn’t have the size or color you need.
- GAGeneral Email AccountDec 12, 20254.0(Repost from other account) Easy parking. Lots of good deals on household items and clothing. Haven't been to a mall in years, so this was fun to come through here today.
- CMCris MartinNov 23, 20255.0I came into JCPENNY totally upset because I forgot my bathing suit and we were going on an 8 night cruise out of Tampa. As soon as I walked in I saw Sophia. She smiled and asked if she could help me find anything. I said yes, please tell me you have bathing suits. She said yes, I could of cried, and she directed me to where I could find them. I found the perfect bathing suit in my size and walked to the counter to pay for it with tears in my eyes. I told her she saved my entire vacation. I was so happy and she was so nice. I was very disappointed when I went online to do the survey because the access code is only good for 7 days. Like I said we went on an 8 night cruise. I would just like to say to Sophia, THANK YOU SO MUCH!!!! I had a wonderful vacation laying out in the sun in my new bathing suit. I so appreciate her and her help. She is definitely an asset to JCPENNY'S. I bought the sweetheart Mio upc no. 194770550916 store 1351 term 259 trans 0699 date 11/14/25 time 06:50pm Accoc 0622 Sopia
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Ocala, FL?
JCPenney offers a wide selection of men’s, women’s, and children’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for the JCPenney at Paddock Mall?
The store is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney provide options for in-store and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup services at this location.
Which payment methods are accepted at this JCPenney store?
They accept American Express, Discover, Mastercard, Visa, and checks.
Is JCPenney accessible for customers using wheelchairs?
Yes, the store has a wheelchair accessible entrance.
Where is JCPenney located in Ocala?
JCPenney is located at 3100 SW College Rd inside Paddock Mall in Ocala, FL 34474.
What nearby shops can I visit for shoes after shopping at JCPenney?
You can visit nearby stores like Rack Room Shoes, Foot Locker, SNIPES, and Journeys for a variety of shoe options.
Are there any beauty salons near JCPenney where I can get a haircut or spa treatment?
Yes, Ocala JCP Salon and Brow Art 23 are nearby beauty and hair salons where you can get haircuts, spa treatments, and hair removal services.
Where can I grab coffee or a snack near JCPenney at Paddock Mall?
Nearby coffee shops include Starbucks and Dough Boys Donuts, perfect for a coffee break or snack before or after your shopping trip.
Does JCPenney have an app for convenient shopping?
Yes, you can use the JCPenney App available on the Apple App Store to shop and access coupons.