Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
I went into the store to shop for a few sweaters, and the sales associate told me she had been working there for a long time and, based on that experience, implied she could tell we wouldn’t be able to afford the $600 section. She then offered to take us to a less expensive area. It felt like she made that judgment the moment she saw us. Is this the kind of customer experience Ralph Lauren stands for?
PL
Parker Lasher
Mar 20, 2026
5.0
I cannot speak to the customer service provided by other sales representatives; however, my experience with Rob was outstanding. He greeted me as soon as I walked through the door, directed me to the appropriate section for the item I was looking for, and spent a significant amount of time helping me find the correct size.
What was even more exceptional, though, was how he treated me. I will admit that I was dressed poorly. I needed to shop for a dress shirt quickly, so I ran out of the house in clothes that likely did not reflect the typical customer who shops there. Despite that, he treated me no differently than anyone else.
I will return solely because of Rob. I hope that one day I walk in and see him managing the store, as his customer service is truly exceptional. He went above and beyond for me.
I cannot say the same for Vineyards next door. While waiting for my shirt to be pressed, I walked in and was not acknowledged at all, while the person who entered behind me at the same time was immediately greeted. This clearly highlighted the difference in customer service I received compared to Rob.
LM
Lynn Menk
Feb 20, 2026
1.0
Stopped in to purchase a white summer sweater. No one greeted us even though we were the only people in the store. Still no greeting but the salesperson did grace us with her presence to let us know the cashmere throw we were touching is $700. No “Hello” or “Are you looking for something” or “Can I help you” Store sales must be beyond exceptional for management to tolerate such snotty sales behavior.
Where is the Ralph Lauren store located in Naples, FL?
The Ralph Lauren store is located at 5485 Tamiami TRL, Suite D-1, in the Waterside Shops at Pelican Bay, Naples, FL 34108.
What are the store hours for Ralph Lauren at Waterside Shops?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on November 27, 2025.
Does the Ralph Lauren store in Naples offer curbside pickup?
Yes, this Ralph Lauren location offers curbside pickup as well as in-store shopping options.
What payment methods are accepted at the Ralph Lauren store in Naples?
The store accepts American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
How can I contact the Ralph Lauren store at Waterside Shops?
You can contact the store by calling +1 239-597-1417.
Is there a website where I can find more information about the Ralph Lauren Naples store?
Yes, more information can be found at https://www.ralphlauren.com/on/demandware.store/Sites-RalphLauren_US-Site/en_US/Stores-Details?StoreID=61732_rl_naples_fl&utm_source=Yext&utm_medium=RLS_837
Are there other clothing stores near Ralph Lauren at Waterside Shops?
Yes, nearby clothing stores include Everything But Water, Brooks Brothers, vineyard vines, GAP, Anthropologie, and Nordstrom, among others.
What nearby stores offer accessories and jewelry near the Ralph Lauren store?
Nearby stores specializing in jewelry and fashion accessories include Sunglass Hut, Kendra Scott, Swarovski Waterside Shops, and Bucherer 1888.
Are there dining options near the Ralph Lauren store at Waterside Shops?
Yes, Café Bistro is a nearby restaurant where you can enjoy a meal before or after shopping at Ralph Lauren.
Does the Ralph Lauren store have an online app for mobile shopping?
Yes, Ralph Lauren offers a mobile app available for Android at the Google Play Store and for iOS via the Apple App Store to facilitate shopping.
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