Louis Vuitton Naples

Reviews

• MV

  Mona Vanderwaal

  2 days ago
  1.0
  Weird, hovering employees. Especially the older ones. You know who you are. This woman who I did not care to get the name of insisted that she must spray each fragrance for me, and that I wasn’t to touch them. I’ve never experienced that in my life at any LV boutique. She then followed me around the store like a creeper, crazy eyes and all. I was really just looking for my boyfriend because the SA looked like she wanted to eat my soul. The Miami boutique is much classier and the SA’s are actually resourceful, and kind. What happened to brand consistency?
• LG

  Lidda Valdes Garcia

  Apr 14, 2026
  5.0
  Me pareció una tienda muy especial y elegante todo el mundo te atiende muy bien todos siempre está muy limpio y se la recomiendo para que vengan aunque sea mirar porque es una experiencia maravillosa….👏👏🥰🥰🥰muchas bendiciones y no se olviden de ir y disfrutar
• PM

  Parish McConnell

  Mar 23, 2026
  1.0
  Horrible store, don't see how they're still open. Two years ago i spent $8k in two months, and after being treated like a broke second class citizen I complained to their corp office. A week later i received a letter from their legal office in NY stating I had exceeded the purchase limits even though they were happy to take my money at the time and never mentioned the purchase limits and was officially banned for two years. twentysix months later i contacted sales associate Rocio Pena advising her I wanted to purchase a 200ml bottle of cologne. Once i entered the store a different sales associate rudely advised me they could not serve me. I explained the two year ban was over and after consulting with the store manager they graciously agreed to sell me the bottle. During the checkout procedure Rocio Pena stated they did not have any samples or gift boxes even though i was spending over $600. Once I got home I noticed the box had been opened and msgd Rocio Pena about it and she never replied. Never again will I subject myself to this poor service !!!
• AA

  Alan

  Mar 20, 2026
  5.0
  I have visited this store several times with my girlfriend, and each experience has been positive. During one visit, I purchased her first Louis Vuitton bag, which was around $2,500. A few weeks later, I returned to buy her a matching wallet since the one she originally wanted was out of stock at the time. I also plan to come back soon to purchase a pair of heels for her. After reading some of the reviews about the staff, I feel that some of the criticism may be overly harsh. The reality is that everyone has off days, whether at work or in their personal lives. It’s not always possible for people to be cheerful and upbeat at all times, and I believe it’s important to extend a bit of grace and understanding. In my experience, the staff have been courteous and welcoming during each visit. While there was a short wait during my first trip—about 10 minutes—it wasn’t an issue. Waiting briefly is understandable, especially in a busy store environment. As for concerns about being judged, that can happen anywhere, and it’s not something I take personally. Overall, I’ve had good experiences here and look forward to returning soon to purchase additional Louis Vuitton items.
• IC

  Izzy C

  Mar 3, 2026
  1.0
  Some people that work here including managers treat customers like garbage…. They charge an arm on a leg for the poorly made product they sell and on top of that mistreat the clients….

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