Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Naples, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
902 reviews
5 stars
482
4 stars
199
3 stars
108
2 stars
42
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual employees while others report rudeness and lack of assistance.
Product Availability
Customers noted a lack of stock and variety in certain departments, leading to disappointment in finding desired items.
Store Condition
The store was described as clean and well-organized by some, but others reported messy areas and poor maintenance.
Pricing
Prices were generally viewed as fair, with many customers appreciating the discounts and sales available.
- LFLizethYohanna FloresJan 3, 20265.0👌👌
- LLLizzy LozadaDec 13, 20253.0Too expensive
- PAPeter AndersonDec 11, 20255.0Store nicely stocked and merchandise. Displays full but still plenty of room to walk around. Lots of variety and fair prices
- LLLisaDec 2, 20251.0The worst customer service ever. After walking around the store for 10 minutes, looking for a check out and seeing multiple employees standing around unwilling to assist me, my things were dropped and I left the store. You lost my sale! Do better.
- DDDebbie DannoNov 28, 20251.0Less than ONE is too much for JCP! They are done! When you cant get a way to return your items and you put people in an endless loop of frustration until they just give up is NO WAY to run a business and its even worse customer service~
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Naples, FL offer?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney in Naples, FL?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Naples offer online shopping and curbside pickup?
Yes, JCPenney offers online shopping via their website and app, and curbside pickup is available at their Naples location.
Which payment methods are accepted at JCPenney in Naples?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is JCPenney in Naples wheelchair accessible and does it have public restrooms?
Yes, the store has a wheelchair accessible entrance and provides public restrooms for customers.
What are some nearby beauty and spa places customers can visit around JCPenney?
Nearby beauty and spa places include Sephora inside JCPenney, D&Y Beauty Stylists, Perfume Collection, Bath & Body Works, and Brow Boutique, offering various beauty and skincare services and products.
Are there food options close to JCPenney in the Coastland Shopping Center?
Yes, nearby food options include Sbarro (pizza and Italian restaurant), Charley's Grilled Subs, Planet Grilled Cheese, Popeyes Louisiana Kitchen, Pretzel Twister, Kona Grill (Japanese restaurant), and Ruby Tuesday (American restaurant).
What other clothing stores are near JCPenney that customers might explore?
Customers can also visit nearby stores like Spencer's, Old Navy, Justice, The Children's Place, and Colombian Body Shapers for more clothing options.
Are there any jewelry and accessory stores close to JCPenney?
Yes, nearby jewelry and accessory stores include Fast-Fix Jewelry & Watch Repairs, Prestige Jewelers, and Dunkin's Diamonds.
How can customers reach JCPenney in Naples, FL for inquiries or assistance?
Customers can contact JCPenney at their main phone number +1 239-261-6010 or toll-free at +1 800-322-1189 for assistance.