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JCPenney

4.1
(905 reviews)
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Business Details

2076 9th St N, Naples, FL
34102, United States
(239) 261-6010
https://www.jcpenney.com/locations/fl/naples/clothing-stores-naples-fl-2132.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Naples, FL location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2076 9th St N, Naples, FL
34102, United States

Hours

Reviews

4.1
905 reviews
5 stars
485
4 stars
199
3 stars
108
2 stars
42
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude or unresponsive service.

Product Availability

Customers frequently mention issues with product availability and stock levels, indicating a lack of variety and outdated inventory.

Store Condition

The cleanliness and organization of the store receive both praise and criticism, with some noting well-kept areas while others describe messy or poorly maintained sections.

Pricing

Many customers appreciate the competitive pricing and sales, although some feel that prices are too high for certain items.
  • AM
    Alejandro Márquez
    Feb 16, 2026
    5.0
    Fue a la tienda y me atendio Siboney y el servicio fue super bueno. Ella me ayudo a hacer una orden online. Fue super nice. Recomiendo la atencion de ella. Fue muy amable conmigo. Atencion de 5 estrellas
  • JM
    Juan M
    Feb 16, 2026
    5.0
    Best experience and customer service by Simoney. She helped us placed an order online since the size I needed wasn’t available. She displayed great communications skills and empathy with us. We felt welcomed and valued.
  • LF
    LizethYohanna Flores
    Jan 3, 2026
    5.0
    👌👌
  • LL
    Lizzy Lozada
    Dec 13, 2025
    3.0
    Too expensive
  • PA
    Peter Anderson
    Dec 11, 2025
    5.0
    Store nicely stocked and merchandise. Displays full but still plenty of room to walk around. Lots of variety and fair prices
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Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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