OMG! I just had the best retail experience of my life at this store.
I walked in asking about a replacement strap for my City Small bag and I was helped by the gorgeous Onyx and another beautiful advisor and they treated me like a queen.
I walked out with a brand new strap and more admiration than I ever had for Balenciaga.
This store is the definition of love and luxury and the staff is the best in the business. Do yourself a favor and shop at this store for all things Balenciaga. This will be my go-to store from now on! Thank you, gents. You rock and roll!
KK
KlimecEgor
Oct 9, 2025
5.0
I came to the US from Ukraine – Miami is perfect! I practically never saw stores like this in my hometown of Kyiv, but damn, Miami is the best.
AS
Ameen Shawwa
Jun 24, 2025
5.0
Balenciaga at Bal Harbour is the perfect fusion of cutting-edge fashion and luxury retail done right. The boutique’s modern, industrial-inspired design—with its clean lines, exposed elements, and minimalist layout—creates an edgy yet refined atmosphere that perfectly mirrors the brand’s identity. Every item, from statement sneakers to bold outerwear and sculptural handbags, is displayed with intention, giving each piece the spotlight it deserves. The staff here are just as impressive—cool, knowledgeable, and genuinely passionate about the brand. They make the experience feel relaxed and personal without ever being pushy. Whether you’re a longtime Balenciaga fan or just stepping into the world of high fashion, this store makes you feel like you’re part of something exclusive. It’s stylish, well-run, and absolutely worthy of a five-star review.
LC
L C
Dec 9, 2023
1.0
Rude staff horrible customer service!! Not a luxary brand experience at all !!
BALENCIAGA offers chic, ready-to-wear designer fashions and accessories for both women and men.
Where is BALENCIAGA located?
BALENCIAGA is located at 9700 Collins Avenue, Unit No. 152, Miami, FL 33154, USA.
What are the operating hours of BALENCIAGA?
BALENCIAGA is open daily from 11:00 AM to 9:00 PM.
Does BALENCIAGA offer online shopping or delivery services?
BALENCIAGA does not offer delivery, same-day delivery, in-store pickup, or curbside pickup but provides in-store shopping.
How can I contact BALENCIAGA?
You can contact BALENCIAGA at +1 305-864-4932.
Does BALENCIAGA have a website or social media presence?
Yes, BALENCIAGA's website is https://www.balenciaga.com/en-us/storelocator/miami-balharbourshops and their Facebook page is https://www.facebook.com/416878965001966.
Is BALENCIAGA currently open or closed?
BALENCIAGA is currently open and not closed.
What other high-end boutiques are near BALENCIAGA?
Nearby high-end boutiques include Emporio Armani Bal Harbour Bal Harbour Shops and CELINE, which offer luxury fashion and accessories within the Bal Harbour Shops complex.
Are there any convenient ATM options near BALENCIAGA?
Yes, multiple SunTrust ATM locations are nearby, providing easy access to cash for your shopping needs.
Can I plan a full shopping day around BALENCIAGA at Bal Harbour Shops?
Absolutely, besides BALENCIAGA, you can explore other boutiques like Emporio Armani and CELINE at Bal Harbour Shops, making it a great destination for luxury shopping.