Tommy Hilfiger

4.6
1277 reviews

About

Clothing StorePVH
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.

Location

Tommy Hilfiger
11401 NW 12th Street, Miami, FL
33172, United States

Hours

Reviews

4.6
1,277 reviews
5 stars
899
4 stars
265
3 stars
74
2 stars
16
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff behavior; some customers reported rude interactions, particularly with managers, while others praised the helpfulness of specific employees.

Product Quality

Customers expressed concerns about declining quality in clothing and shoes, contrasting with positive remarks about the variety and pricing.

Pricing and Discounts

Many customers appreciated the excellent prices and discounts available, although some noted that prices could still be high for an outlet.

Store Experience

Overall, customers enjoyed the store's variety and organization, but some mentioned issues with long wait times and inconsistent service.
  • PP
    Patricia
    5 days ago
    1.0
    Tommy Hilfiger – Dolphin Mall, Miami On January 10, 2026, around 2:00 p.m., I had a very poor customer service experience at this store. I was treated in a rude, disrespectful, and unprofessional manner by both a sales associate (a blonde older woman wearing glasses) and the store manager (woman of Asian features). The situation was uncomfortable and unacceptable, especially coming from a manager, who should set the standard for professionalism and customer care. At no point did I receive respectful treatment. This experience falls far below the standards expected from a brand like Tommy Hilfiger. I have already submitted a formal complaint to corporate customer service and hope this issue is properly addressed so other customers do not go through the same situation.
  • GC
    Gus Cabrera
    Dec 26, 2025
    1.0
    Avoid Annie, one of the store managers. She is super rude and non-helpful. It seems as if she didn’t want to help at all. Very arrogant and non-productive. All we needed was to see a blue jacket.
  • RG
    rigo gonzalez
    Dec 16, 2025
    5.0
    Good
  • AP
    andrea plazas
    Nov 12, 2025
    5.0
    Ropa muy bonita a excelentes precios
  • LC
    Luis Cabrera Casamayouret
    Oct 25, 2025
    4.0
    Excelente 👌 Muy buenos productos muy buenos descuentos

Frequently Asked Questions About Tommy Hilfiger

What are the operating hours for Tommy Hilfiger in Miami?

Tommy Hilfiger in Miami is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.

Where is Tommy Hilfiger located in Miami?

The store is located at 11401 NW 12th Street, Space #329, Miami, FL 33172.