Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.
Mixed feedback on staff behavior; some customers reported rude interactions, particularly with managers, while others praised the helpfulness of specific employees.
Product Quality
Customers expressed concerns about declining quality in clothing and shoes, contrasting with positive remarks about the variety and pricing.
Pricing and Discounts
Many customers appreciated the excellent prices and discounts available, although some noted that prices could still be high for an outlet.
Store Experience
Overall, customers enjoyed the store's variety and organization, but some mentioned issues with long wait times and inconsistent service.
PP
Patricia
5 days ago
1.0
Tommy Hilfiger – Dolphin Mall, Miami
On January 10, 2026, around 2:00 p.m., I had a very poor customer service experience at this store. I was treated in a rude, disrespectful, and unprofessional manner by both a sales associate (a blonde older woman wearing glasses) and the store manager (woman of Asian features).
The situation was uncomfortable and unacceptable, especially coming from a manager, who should set the standard for professionalism and customer care. At no point did I receive respectful treatment.
This experience falls far below the standards expected from a brand like Tommy Hilfiger. I have already submitted a formal complaint to corporate customer service and hope this issue is properly addressed so other customers do not go through the same situation.
GC
Gus Cabrera
Dec 26, 2025
1.0
Avoid Annie, one of the store managers. She is super rude and non-helpful. It seems as if she didn’t want to help at all. Very arrogant and non-productive. All we needed was to see a blue jacket.
RG
rigo gonzalez
Dec 16, 2025
5.0
Good
AP
andrea plazas
Nov 12, 2025
5.0
Ropa muy bonita a excelentes precios
LC
Luis Cabrera Casamayouret
Oct 25, 2025
4.0
Excelente 👌
Muy buenos productos muy buenos descuentos
What are the operating hours for Tommy Hilfiger in Miami?
Tommy Hilfiger in Miami is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Where is Tommy Hilfiger located in Miami?
The store is located at 11401 NW 12th Street, Space #329, Miami, FL 33172.
What payment options are accepted at Tommy Hilfiger Miami?
They accept American Express, Apple Pay, cash, Mastercard, and Visa.
How can I contact Tommy Hilfiger store in Miami?
You can contact the store by phone at +1 305-597-6301 or via email at store131@tommy.com.
Is Tommy Hilfiger Miami currently open?
No, the store is not closed; it is open according to its regular hours.
What types of products does Tommy Hilfiger in Miami offer?
Tommy Hilfiger offers men's clothing, general clothing, and fashion accessories.
Are there other Tommy Hilfiger stores near this location?
Yes, there are multiple Tommy Hilfiger stores nearby, offering similar men's clothing and fashion accessories.
What other notable stores are located near Tommy Hilfiger Miami?
Nearby stores include Oakley Vault for eyewear, Versace for men's clothing, Columbia Factory Store for sportswear, and Ann Taylor Factory Store for women's clothing.
Can customers visit shopping centers near Tommy Hilfiger Miami?
Yes, customers can visit Diane & Geordi Dolphin Mall nearby, which features women's clothing stores and other shopping options.
What other services or stores might be of interest to customers near Tommy Hilfiger Miami?
Nearby, customers can find stores like Perfumania for perfumes, Robert Wayne Footwear for shoes, Adidas Outlet for sporting goods, and Sparklean for cleaning services.