Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
Although the staff was courteous, the level of service fell short of expectations. I sought assistance regarding an older credit and was informed that the matter would be reviewed by the manager. After a brief review, the manager concluded that it was “no longer useful,” without guidance, or possible alternatives.
I made the effort to visit the location in person expecting support, yet the issue was dismissed with minimal engagement. No follow-up or attempt to resolve the situation was offered.
For a service-oriented business, professionalism should extend beyond politeness to include accountability, problem-solving, and meaningful customer support. Unfortunately, that standard was not met in this instance.
JS
Juan fernando Alvarez (espacios y soluciones)
Dec 19, 2025
1.0
Disappointing Service Experience
While the staff appeared polite, the service was ultimately unhelpful and transactional. My request for assistance with an old credit was briefly passed to the manager, who dismissed it outright as “no longer useful,” without offering any explanation or alternatives.
In contrast, I took the time to drive to the Bal Harbour location, where my case was handled professionally and with genuine interest. They resolved the issue and followed through consistently until the process was completed.
The difference in service was significant. Courtesy alone is not enough—effective support, accountability, and a willingness to help are what truly matter.
DP
Diamond Hicks, PharmD
Nov 11, 2025
1.0
It really is a horrible customer experience. They need a whole new staff. It’s amazing how bad they are.
AR
Anna Rakhlis
Oct 18, 2025
5.0
Beautiful store and helpful service!
MM
Mukhtar
Sep 3, 2025
5.0
Excellent customer service and great stock. Been to the store multiple times over the last few years while visiting Miami, and always greeted with a smile and staff seem to remember repeat clients. Would highly recommend this location.
What are the store hours for Ralph Lauren at 170 NE 40th Street, Miami?
The Ralph Lauren store is open Monday to Saturday from 11:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Ralph Lauren Miami?
Ralph Lauren Miami accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
Does Ralph Lauren Miami offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products are available at Ralph Lauren Miami?
They offer men's and women's clothing, handbags and footwear, antiques and vintage items, and fine watches and jewelry.
What special services does Ralph Lauren Miami provide?
Services include private and in-home appointments, made-to-measure tailored clothing, alterations and repairs, home design services, signature gift packaging, valet services, and buy online, pick up in store.
Can you tell me about the brands available at Ralph Lauren Miami?
The store features collections from Purple Label and Collection brands of Ralph Lauren.
What is the address and contact number for Ralph Lauren Miami?
The store is located at 170 NE 40th Street, Miami, FL 33137. The contact phone number is +1 786-826-9199.
Which nearby stores can I visit for additional luxury fashion shopping around Ralph Lauren Miami?
Nearby luxury fashion stores include Tory Burch, Ferragamo, Canada Goose Miami, Dior Men, Hermès, Isabel Marant, Fendi Miami Design District, Valentino Episode Miami, Christian Louboutin, and Cartier.
Are there any nearby dining options where I can eat before or after shopping at Ralph Lauren Miami?
Yes, nearby dining options include OTL (coffee shop and restaurant), Brosia Restaurant, Tablé by Antonio Bachour, Dior Cafe Miami, Maitardi Cafe, Crumb on Parchment bakery, and Table restaurant.
What nearby places can help with home design and interior decoration near Ralph Lauren Miami?
Nearby furniture and home goods stores include Simona's, ADRIANA HOYOS Showroom, Kartell, and JANUS et Cie, which you might visit for home design inspiration or services.