Shop Oakley Sunglasses, Goggles, Apparel, and more up to 50% off at the Oakley Vault at Dolphin Mall. Established in 1975, Oakley is one of the leading sport performance brands in the world. With a product offering that world-class athletes around the globe depend on to compete at the highest level possible, Oakley has become an iconic and inimitable brand. Oakley is known for its High Definition Optics®, which feature unparalleled optical clarity and precision along with impact resistance and UV protection that’s incorporated into all of the brand’s sun and prescription eyewear as well as premium goggles. Building on its position as the world’s leading sports eyewear brand, Oakley has expanded into apparel and accessories that span across men’s and women’s product lines and appeal to both Sports Performance and Lifestyle consumers.
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing exceptional service.
Product Quality
While many customers appreciated the quality and variety of products, there were complaints about defective items and issues with returns.
Store Experience
The store environment was described as clean and inviting, contributing to a positive shopping experience for many customers.
Refund Policy
Several customers expressed dissatisfaction with the store's refund policy, particularly regarding the lack of refunds without original packaging.
I went in to get EV radars for my boyfriend and Pilar was just such an angel and Made my experience at Oakley‘s enjoyable it made me so excited to give him his birthday gift. She deserves her flowers 💐
JP
Jose Pereda
Nov 16, 2025
5.0
I recently visited the Oakley “Vault” Store in Dolphin Mall and had a fantastic experience thanks to one employee in particular, Ryan. From the moment I walked in, Ryan greeted me with a genuine smile and immediately asked what I was looking for. He asked if I was interested in sunglasses, clothing, or any accessories. He listened carefully as I described my style and vision needs, then guided me patiently through several frame options until I found the perfect fit. When I glanced over at the apparel section, Ryan enthusiastically pointed out combinations of Oakley gear that matched the style of the glasses I had chosen. What stood out most was how attentive he was. Mr. Ryan offered helpful input without ever being pushy, making it clear he was there to help me find what suited me and my son. His energy was positive and contagious, making the whole shopping experience feel less like a transaction and more like one friend helping another. If you’re in Miami and shopping at Dolphin Mall, I highly recommend you stop by Oakley Vault and ask for Ryan! He made all the difference (I bought 3 glasses and clothes lol) thanks :) !
DS
Diego Sanchez
Nov 7, 2025
1.0
I was trying to get replacement lenses for my sun glasses. I was told there was no longer any for my model so I ended up buying new ones. Later I found my replacements on another store so I went to get a refund on the new ones (3 days later) I had the receipt and everything inside the case. The Manager of the store told me that there’s a no refund policy if I didn’t had the outer box, he went ahead and stated that there’s no refund policies in any store on America and when I told him that’s not the case he started responding in a unprofessional way, a “it’s your problem” way and get out of my store..
Oakley Vault is located at 11401 NW. 12th St., Ste #326, Miami, FL 33172, inside Dolphin Mall.
What products does Oakley Vault offer?
Oakley Vault offers Oakley sunglasses, goggles, apparel, and more with discounts up to 50% off, including performance and lifestyle products for men and women.
What are the store hours for Oakley Vault?
Oakley Vault is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Which payment methods are accepted at Oakley Vault?
Oakley Vault accepts American Express, Cash, Discover, Mastercard, Travelers Checks, and Visa.
How can I contact Oakley Vault?
You can contact Oakley Vault by phone at +1 305-593-8779.
What is Oakley Vault's official website?
Oakley Vault's official website can be found at https://stores.oakley.com/us/fl/miami/11401-nw.-12th-st.
Is Oakley Vault located near any popular stores in Dolphin Mall?
Yes, Oakley Vault is near popular stores like American Eagle, Adidas Outlet, and Tommy Hilfiger inside Dolphin Mall, making it convenient for combined shopping trips.
Are there any sports or recreation venues near Oakley Vault?
Yes, Skydiving Over Miami, a sports and recreation venue, is nearby, which could be a fun activity to enjoy before or after shopping at Oakley Vault.
What other types of stores can customers visit around Oakley Vault?
Customers can visit various stores nearby such as shoe stores like Florsheim Shoe Shops, electronic stores like Bose Factory Store, and beauty stores like The Cosmetics Company Store.
How can customers use nearby locations to enhance their visit to Oakley Vault?
Visitors can use nearby stores like American Eagle and Tommy Hilfiger for additional apparel options, enjoy sports activities at Skydiving Over Miami, or relax with a spa visit at The Mark Spa Express, making their trip to Dolphin Mall more enjoyable.