Michael Kors Outlet

4.4
841 reviews

About

Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet StoreMichael Kors
At the Michael Kors DOLPHIN location in Miami, FL, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the DOLPHIN store offers the latest looks as well as familiar favorites. We are conveniently located at 11401 NW 12th Street, Suite 360 in the Dolphin Mall.

Details

  • Requires appointmentNot available

Location

Michael Kors Outlet
11401 NW 12th Street, Miami, FL
33172, United States

Hours

Reviews

4.4
841 reviews
5 stars
550
4 stars
183
3 stars
49
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with managers and staff being unhelpful or rude.

Product Quality

Several customers expressed dissatisfaction with the quality of products, especially shoes, citing issues like peeling leather and inadequate warranty policies.

Pricing and Variety

Many customers appreciated the variety of products and competitive pricing, often mentioning good deals and sales.

Store Experience

While some customers enjoyed their shopping experience and found the store well-stocked and clean, others reported long wait times and inadequate staffing.
  • TP
    TEODORO POP
    2 days ago
    5.0
    Buenas ofertas
  • CM
    Casey Morgan
    Jan 6, 2026
    1.0
    Esta tienda es una verdura estafa y la encargada de la tienda que estaba a cargo el día 4 de enero de 2026 a las 3:30 es una mal educada y se burla de los clientes encerrándose en el depósito sin dar la cara. 1 hicimos algunas compras de la sección de ofertas resulta que quisimos devolver una de las cosas y iOS dijeron que no se podía ya que era VENTA FINAL pero NO lo DICEN hasta que te entregan el recibo ya que en la tienda no está anunciado en ningún lado. Por lo que llamamos a la encargada y cuando salió del mostrados se dio cuenta ta que teníamos razón empezó a gritarnos que la acosábamos y corrió al fondo de la tienda. Si a alguien le interesa tenemos videos donde se ve claramente que en ningún lado lo anuncian.
  • LC
    Leonardo Crosa
    Jan 3, 2026
    5.0
    Muy buenos precios
  • CC
    Cono Cono
    Dec 23, 2025
    1.0
    I bought three bags, but the prices on the tags didn't match the prices in the system; they were $50 more expensive. After the manager corrected the prices, the salesperson told me they couldn't give me three paper bags because they wouldn't have enough for other customers. After I asked them to cancel the purchase, the salesperson finally gave me the bags. It seems like communism has arrived at MK! It's ridiculous that if I buy three gifts, they only want to give me one paper bag!
  • EI
    Emmanuel Arballo Irrazabal
    Dec 16, 2025
    1.0
    Llame a la linea de Michael kors para hacer una devolución. Me dijeron que podía hacerla en cualquier tienda. Me indicaron que la más cerca mío era la del dolphin. Luego en esta tienda el manager muy poco amable me dice que no lo hacían. Le expliqué la situación y poco le importo. Por qué hay personas con tan mala predisposición y servicio?

Frequently Asked Questions About Michael Kors Outlet

What is the location and address of the Michael Kors Outlet in Miami?

The Michael Kors Outlet is located at 11401 NW 12th Street, Suite 360, Miami, FL 33172, United States, inside Dolphin Mall.

What are the opening hours of the Michael Kors Outlet at Dolphin Mall?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 8:00 PM.