lululemon

Reviews

• MC

  Michael Cummings

  Feb 28, 2026
  5.0
  Good customer service and a lot of sports attire variety.
• SS

  Sofia

  Feb 20, 2026
  5.0
  super sweet service!!!
• MC

  Mike Castillo

  Nov 2, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Rebecca & Layaly at Lululemon Dadeland! I want to give a big shoutout to Rebecca and Layaly at the Lululemon in Dadeland. These two went above and beyond to help me find the exact set I wanted — the perfect size and color. Even when it showed as unavailable both on the rack and in the system, they didn’t stop searching until they found it. Their positive attitude, determination, and kindness made my shopping experience one of the best I’ve had in a long time. Customer service like this is hard to come by — they both truly deserve recognition for how much they care about their customers. Thank you, Rebecca and Layaly, for making my day and showing what amazing customer care looks like! 👏👏👏
• PT

  penina tannenbaum

  Sep 28, 2025
  2.0
  I ordered online for convenience. I was sent 2 expensive yoga pants and both have security tag that is not removable, so I have to go to store to get it removed. Bad service. Will never buy again. Very inconvenient.
• YR

  Yvonne Rose

  Feb 3, 2024
  1.0
  To initiate Black History Month, I'd like to share a disheartening experience I had at the Lululemon store in Dadeland Mall today. I was eager to shop for some comfortable clothes for my upcoming trip to Barcelona. Having been a patron of Lululemon previously, I knew exactly what I wanted. After selecting my items, I approached the cash register and mentioned to the sales associate that I am entitled to a healthcare worker discount. She inquired if I was verified for the discount, a process I was unfamiliar with. Previously, my badge sufficed for the discount. She informed me that the procedure had changed and without a barcode, she couldn't apply the discount. She mentioned she did not have the barcode at the register! We went back and forth for several minutes and I proceeded to ask her if there was someone else who could assist with the code; she stated she was it and suggested I pay for my items, get verified later, and come back in 15 days for an adjustment. Seeking assistance, I asked for the manager. The manager, after a brief delay, confirmed the need for verification but offered me the 15% discount for the day. She provided a barcode, which she pulled from the register drawer (the same drawer the clerk stated there was NO barcode in) I proceeded to do the verification on the spot, a step that took merely two minutes, indicating the initial sales associate could have assisted me with it. Despite the resolution, I felt uneasy about the encounter, particularly about the initial reluctance to provide the discount. I returned to express my discomfort to the manager, questioning if my treatment was influenced by my race, especially given my experiences at this location and my evident financial capability. The manager's response lacked an apology, further adding to my dissatisfaction. This incident at Lululemon highlights the need for more robust diversity, inclusivity, and empathy training for their staff. The behavior of the sales associate was unacceptable, and I hope Lululemon addresses these issues promptly. I look forward to some feedback on this matter.