I visited this store twice within one hour, and unfortunately both experiences were disappointing.
On my first visit, there was no greeting or acknowledgment at all. One employee looked directly at me, while others were loudly engaged in personal conversation. I don’t mind staff talking, but being acknowledged as a customer matters. I spent about three minutes in the store without a single “hello” or offer of help. The only reason for 1 star is that the store itself looks very nice. That said, large boxes of merchandise were left next to the register, and no one seemed concerned with organizing them—despite the store being completely empty at the time.
After shopping in more welcoming stores nearby, I decided to give this location a second chance. Unfortunately, the experience was nearly identical. Only after I made direct eye contact did one employee reluctantly say a brief “hello.”
This felt like a clear lack of basic customer service.
LM
Lynn Miteva
Jun 21, 2025
1.0
Absolutely shocked of rudeness of middle eastern employee!!!! .He started talking loudly to his colleague something about us why don't we buy. The clothes in store were all oversized, nothing to fit us. There's no way such person to be in sales and especially in luxury brand. Even coming from Kapali charshi- there are more polite. Shocked.
TH
Tora Holmes
May 18, 2025
4.0
My sister favorite store, I went with her. But they didn't have what she was looking for.
PS
Pol soza
Nov 4, 2022
5.0
I love it, the best customer service i ever had in my life!
What are the store hours for Lacoste Boutique in Miami?
Lacoste Boutique in Miami is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Where is Lacoste Boutique located in Miami?
The boutique is located at 601 S Miami Drive, North Block, Unit 173, Miami, FL 33131, USA.
What type of products does Lacoste Boutique offer?
Lacoste Boutique offers clothing products including men's, women's, and children's clothing, sportswear, shoes, leather goods, and fashion accessories.
How can I contact Lacoste Boutique?
You can contact Lacoste Boutique by phone at +1 305-939-0284.
What is the official website for Lacoste Boutique?
The official website for Lacoste Boutique is http://www.lacoste.com.
What nearby stores could I visit along with Lacoste for more fashion shopping?
Nearby fashion stores include BOSS, Intimissimi, lululemon, Tommy Bahama, Orlebar Brown, Maje, Addict, Bally, and Live — all located close to Lacoste Boutique, offering a variety of clothing and accessories for men and women.
Are there any nearby places where I can get eyewear while shopping at Lacoste Boutique?
Yes, Designer Eyes, an eyewear and optician store, is located near Lacoste Boutique for your eyewear and optometry needs.
Can I find jewelry stores close to Lacoste Boutique?
Yes, there are several nearby jewelry stores including APM Monaco Miami BCC, Robe Remis Jewelry Designs, Kendra Scott, Swarovski, and Westime Miami.
What dining options are available near Lacoste Boutique?
Nearby dining options include the Chinese restaurant Ch’i and CMX Stone Sports Bar, an American restaurant and bar, ideal for grabbing a meal before or after shopping.
Are there beauty or wellness services near Lacoste Boutique?
Yes, you can find beauty and hair care services nearby at Drybar - Brickell City Centre and Drybar, both offering hair salon and beauty spa services.